Catholic Health home care services make life a little easier by bringing our trademark compassionate care to you. Whether you're recovering from surgery, living with a disability, or discovering the challenges that aging presents, this program is an extension of the right way to care for the Western New York community. Receiving home care means that a nurse or aid will come to your home to provide healthcare, personal assistance, or other needed services.
Medical Alert System – Whether you're at home or on the go, Catholic Health Home Response is your direct link to emergency help 24/7. We're able to ensure that someone is always there for you, with a team of highly-trained response specialists that can send help as soon as a call is received.
Assistance with Daily Living Activities – Daily living activities are those essential skills that satisfy our most basic needs. The nursing aids in our home care program provide support where you need it most in life – from housekeeping tasks to personal grooming habits and daily companionship.
Physical Therapy – Our physical therapists are committed to helping your body recover from virtually any injury or illness. Following a life-altering event, your body needs additional care in order to rebuild its strength, relieve pain, and relearn skills. We will work to develop a program based around your specific needs in order to help you have the most successful recovery possible.
Occupational Therapy – Some patients are living with conditions that make it increasingly difficult to take care of themselves. An occupational therapist can help enhance your abilities to engage in life, whether that's returning to work, improving your strength, or simply continuing to better yourself.
Speech Therapy – Speech therapy may be recommended for a variety of circumstances, including recovery from stroke and communication disabilities. Our programs are built to do much more than teach patients how to speak – therapists help patients strengthen muscles in their mouth and throat, improve tongue movements, as well as elevated vocabulary and understanding of directions.
Breastfeeding Support – Home nurse visits are available as a service to new moms who may want the additional support of a healthcare provider while caring for their newborn at home. Our nurses are trained to assist mothers in a successful breastfeeding, while also tracking your baby's health and development.
Wound Care – A chronic wound or ulcer that does not heal within four weeks may require advanced care. The specialists at Catholic Health's advanced wound healing centers are all board certified in wound care and hyperbaric medicine. Our practice focuses on using patient evaluations to determine the treatment that will be most effective for you and your condition.
Palliative Care – Palliative care helps with the management of a chronic or terminal illness by improving quality of life for both the patient and their loved ones. Rather than traveling to a hospital, palliative care services bring nurses and doctors to you who provide pain relief and additional support during difficult times.
Spiritual Care – At Catholic Health, we respond to a call to provide care for the whole person – mind, body, and spirit. No one can prepare for how you might react when you or a loved one experiences a medical emergency or potentially life-threatening situation. Our spiritual care team is on-call 24/7 to provide the right kind of support for you – through discussion, prayer, and more.
Skilled Nursing for Seniors – Skilled nursing is the highest level of care a patient can receive outside of a hospital. Registered nurses, licensed practical nurses, and other healthcare professionals provide 24/7 care for seniors who are recovering from an injury, illness, or living with a chronic condition.
Mother and Baby Home Care – Certain circumstances can make delivery or the postpartum period especially difficult for some patients. Mother and Baby Home Care nurses are dedicated to going the extra mile in the way that some at-risk pregnancies may require. The number of visits that you receive will vary depending on insurance coverage and condition of mom and baby.
Healthcare & Personal Assistance at Your Home
When you receive home care, a nurse or aide will visit you at home to provide medical care or other services. Home Care is generally recommended if:
- you have been discharged from a hospital or other facility but require additional assistance at home
- you have medical conditions or physical challenges
- you need assistance with personal care, household chores or other activities of daily living
Paying for Home Care
Our services may be covered by Medicare, Medicaid, HMOs, private health insurance, or on a private-pay basis.
If you are unable to afford home care, you may qualify to receive discounted or free care. Click here for more information about financial assistance.
McAuley Seton Home Care was named a Superior Performer for ranking in the top 20% in the Strategic Healthcare Programs (SHP) national HHCAHPS survey benchmark (for overall satisfaction as measured from the patient's point of view) in 2018.
McAuley Seton Home Care was named as one of the top 500 agencies out of over 12,000 nation wide on the 2018 HomeCare Elite® report. This list is the compilation of the most successful home care providers in the United States. The measures include quality of care, quality improvement, patient experience, process measure implementation, and financial management.
Since the 2005 inception of this award, McAuley Seton Home Care has been recognized as one of the top performers nationwide seven times.
Accreditation Commission for Health Care Accreditation Commission for Health Care (Home Health Accreditation Program) - Catholic Health Infusion Pharmacy (2009 - 2015)
Accreditation is regarded as one of the key benchmarks for measuring the quality of an organization. Accreditation is a process of review that demonstrates our ability to meet predetermined criteria and standards of accreditation established by a professional accrediting agency.
On-site surveys are conducted every three years by industry experts. A comprehensive review is conducted of organizational structure, policies & procedures, compliance with federal/state/local laws, leadership, patients’ rights & responsibilities, fiscal operations, human resource management, provision of care, patient records, quality outcomes, performance improvement, infection control and patient/employee safety.
5 Stars Rating for Quality of Patient Care and Patient Satisfaction the from Centers for Medicare & Medicaid Services (CMS)
Recognize an Associate
Catholic Health strives to provide quality care and outstanding service. Take the time to cheer on and recognize an associate(s) that exceeded your expectations. To recognize an associate click here.