Helpful Patient Contacts

If you’re looking for a specific department or office within Catholic Health, the information below may help you reach them directly.

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Patients & Visitors » Patient Contacts

Catholic Health System

Main Line

Patient Financial Services

Recruitment

Patient Portal Assistance

Compliance

Foundations

Grateful Patient Program

Public & Media Relations

Referral Support and Transfer Center

Kenmore Mercy Hospital

Main Line

Admissions

AthletiCare Rehab (Outpatient Physical Therapy)

Billing

Blood Testing

(716) 447-6221
fax: (716) 447-6793

Cardiology Services

Case Management (Social Work, Discharge Planning)

Emergency Department

Endoscopy Department

Foundation

Gift Shop

Health Information Management (Health Records)

Human Resources

Imaging

Information

Knee & Hip Center Education

Laboratory

MRI

Nutrition Counseling

Patient Representative

Patient Experience

Pre-Admission Testing

Public Relations

Pulmonary Rehabilitation

Radiology

Respiratory Therapy

Security

Spiritual Care

Volunteers

Mount St. Mary's Hospital

Centralized Scheduling

General & Patient Information

Addiction Management (Clearview Inpatient)

Administration

Athletic Training

Billing

Business Office

Cardio-Pulmonary Rehab

Cardio-Pulmonary Testing

Case Management

Child Care Center

Corporate Compliance

Diagnostic Imaging (X-Ray)

UBMD Emergency Medicine ED

Foundation

Gift Shop

Human Resources (HR)

Information Desk

Laboratory

Lab Appointments

Lymphedema Program

Materials Management

Medical Records (HIM)

Medical Staff Services

Neighborhood Health Center

Occupational Therapy

Patient Care Services

Patient Registration

Patient Experience

Patient Resource Management

Physical Therapy

Public Relations

Quality Management

Radiology Scheduling

Rehab Services

Speech Therapy

Spiritual Care

Volunteers

Wound Center

Sisters of Charity Hospital

Main Hospital Number

Admissions

Billing (Revenue Management Center)

Blood Testing

(716) 862-1633
fax: (716) 862-2006

Care Management (Social Work, Discharge Planning)

Family Health Center

Foundation

Gift Shop

Human Resources

Imaging

Labor and Delivery

(716) 862-1200
fax: (716) 862-1869

Laboratory

Medical Records

Outpatient Pharmacy

Patient Information

Patient Representative

Perinatal Testing

Pre-Admission Testing

Public Relations

Radiology (X-Ray)

Security

Sisters Hospital Employees Federal Credit Union

Spiritual Care

Volunteers

Mercy Hospital of Buffalo

Main Hospital Number

Admissions

AthletiCare Orchard Park

Billing (Revenue Management Center)

Blood Draw Station at Marian Building

Case Management (Social Work, Discharge Planning)

Food and Nutrition Services / Dietary

Foundation

Human Resources

Information Desk

(716) 828-2352
(716) 828-2353

Labor and Delivery

Partners in Rehab West Seneca

Patient Representative

Pre-Admission Testing

Public Relations

Radiology and Imaging Services

Security

Spiritual Care

Volunteers

Medical Records

Emergency Department

St. Joseph Campus

Main Number

Admissions

Admissions/Communication Outpatient

Billing (Revenue Management Center)

Blood Testing

(716) 891-2711
fax: (716) 891-2104

Cardiac Rehabilitation

Care Line Patient Concerns

Case Management (Social Work, Discharge Planning)

Cashier

Chaplain

Corporate Compliance Confidential Line (24 hours/day)

Emergency Department

Foundation

Human Resources

Imaging

Information

Laboratory

Medical Records

Metabolic Center for Wellness

Mission Services

Nutrition Counseling

Patient Representative

Pre-Admission Testing

Public Relations

Radiology (X-Ray)

Respiratory Care Services

Security

Sleep Care

Spiritual Care

Volunteers

Lockport Memorial Hospital

Main Site Number

Administration

Billing

Blood Draw

Centralized Scheduling

Cardio Scheduling

Corporate Compliance

General Information

Laboratory

Patient Information

Public Relations

Quality Management

If your concern cannot be resolved at the facility you may:

Call the New York State Department of Health at 1-800-804-5447

Contact the Joint Commission at 1-800-994-6610

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