Catholic Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Catholic Health System does not exclude people or treat them differently because of race, national origin, religion, sex, gender identity and expression, sexual orientation, age, disability, pregnancy, childbirth and related medical conditions.
Catholic Health provides free aids and services to people with disabilities to communicate effectively with us, such as:
Catholic Health provides free language services to people whose primary language is not English, such as:
If you need these services, please notify any associate who will assist you in facilitating a communication service.
If you believe that this Catholic Health entity has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Kimberly E. Whistler, Esq., CHC
Chief Compliance Officer
144 Genesee Street, 6th Floor-West, Buffalo, NY 14203
Office: 716.821.4471 Fax: 716.821.4460
E-Mail: kwhistler@chsbuffalo.org
If you need help filing a grievance, Kimberly E. Whistler and/or the Catholic Health Compliance Department is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.