Data Incident Notice 

A Catholic Health vendor, Serviceaide, experienced a data breach resulting in limited patient information being exposed online.  Serviceaide will be sending out patient notification letters to potentially affected patients.  Information will be posted on Serviceaide’s homepage at: https://www.serviceaide.com/notices

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565 Abbott Road
Buffalo, NY 14220

Emergency Department: Always Open
Visiting Hours: 9:00 a.m. - 9:00 p.m.

(716) 826-7000

» Get Directions » Request an Appointment

Service Hours

Emergency Department

Always Open

Interventional Radiology

Monday – Friday: 7:00 a.m. to 4:00 p.m.

Nuclear Medicine

Monday – Friday: 7:00 a.m. to 3:00 p.m.

CT Scanning

Monday – Friday: 8:00 a.m. to 5:00 p.m.

MRI

Monday – Friday: 8:00 a.m. to 7:00 p.m.

Ultrasound

Monday – Friday: 7:30 a.m. to 3:30 p.m.
Saturday hours by appointment

X-Ray

Monday – Friday: 8:00 a.m. to 11:00 p.m.

Exceptional Services at Mercy

Mercy Hospital of Buffalo provides comprehensive care to central Buffalo and Western New York, including a number of specialties which draw patients from all over the region. Mercy Hospital is also a member of the nationwide Age-Friendly Health Systems movement, dedicated to improving care for older adults.

View All Specialties

Stroke Care

The Comprehensive Stroke Center at Mercy Hospital of Buffalo is certified by the Joint Commission, and is the only stroke center in Buffalo that has received the nation's highest and most-demanding designation by the American Heart Association and American Stroke Association.

» Stroke Care

Cardiac Care

The Heart Center at Mercy offers care and treatment for the full range of heart and vascular conditions. Designated by Blue Cross Blue Shield as a Blue Distinction Center+ for Cardiac Care for quality care, Mercy is a regional leader in cardiac surgery and valve repair.

» Cardiac Care

Women's Services

Mercy Hospital offers comprehensive OB/GYN services. The Family BirthPlace features a newly renovated Labor and Delivery Unit with nine modern birthing rooms and two state-of-the-art operating rooms, and the Mother-Baby unit includes a Level II neonatal intensive care unit.

» Women's Services

Orthopedic Care

The team at Mercy Hospital sets the standard in our region for care of traumatic orthopedic injuries. We provide care before, during and after an injury, with state-of-the-art operating suites, a specialized inpatient unit, certified orthopedic nurses and physical therapy programs.

» Orthopedic Care

Patient & Visitor Information

Whether you’re coming in as a patient or visiting a loved one, we want you to have all the information you need to put your mind at ease. From where to park to how to order a meal, read up on our policies and suggestions for your stay!

Patient & Visitor Information
Woman visiting her husband in the hospital

Mercy Hospital Quick Facts

Our commitment to excellence and quality care is demonstrated through our awards, recognition, and care statistics.

387

patient beds

2051

newborns delivered in 2024

Find What You're Looking for at Mercy Hospital

Get additional information and resources for Mercy Hospital, including important contacts and opportunities to submit feedback.

Transparency is built into our culture, and we want you to have access to all the information you need regarding your visit to a Catholic Health hospital.

MyChart & Records Pay Your Bill Patient Guide Phone Directory Administration Recognize an Associate Awards & Recognition Patient and Family Advisory Council Volunteer Contact Us Age Friendly Health System

"I had a wonderful experience delivering my second child at Mercy. The staff was exceptional from all of the nurses, to the midwives, the anesthesiologists, physicians, aides, and lactation consultant. I felt very comfortable and taken care of. The food was also quite delicious."

Ariel W.

"The whole journey from the Catholic Health hospitals from the second I walked into Kenmore Mercy Hospital, through my stay at Mercy Hospital of Buffalo, and then rehab at St. Joseph Campus, everybody did a great job. They care about you, and they want you to become as good as you can be."

James B.

"I would like to thank everybody here at Mercy Hospital of Buffalo that's done everything to keep me alive. The nurses and the doctors, they were so wonderful and kind to me. "

Cheryl B.

"I could have gone anywhere for my neck surgery, but I was really impressed from the moment I spoke with Dr. Egnatchik. The surgery was complicated, but I felt like I was in great hands, and he was so supportive. Dr. Egnatchik performed the surgery at Mercy Hospital where I sensed the same level of professionalism and caring among the nurses and other hospital staff. All went well with the procedure, and I was home after just a couple of nights at Mercy."

Doug B.

Events at Mercy Hospital

Nothing from July 1, 2025 to August 1, 2025.

Latest News & Resources

View All

» Caring for a Stroke Survivor at Home

Strokes are one of the leading causes of long-term disability in Americans. For many primary caregivers of stroke survivors, adjusting to a...

» Read More

» Should Student Athletes Have Cardiac Screenings as Part of Their Yearly Physicals?

A spotlight was placed on sudden cardiac arrest cases recently as more reports come out involving student and professional athletes. Sudden...

» Read More

» Mercy Hospital Named Among Best in Nation for Labor and Delivery Care

Recipient of the Healthgrades 2020 Labor and Delivery Excellence Award™ Mercy Hospital announced today that it is a recipient of...

» Read More

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(716) 706-2112