A Catholic Health vendor, Serviceaide, experienced a data breach resulting in limited patient information being exposed online. Serviceaide will be sending out patient notification letters to potentially affected patients. Information will be posted on Serviceaide’s homepage at: https://www.serviceaide.com/notices
Please see below for information on how to request medical records, birth certificates, or certificates of still birth.
Access to medical records requires the patient’s authorization. If the patient is deceased, an authorization form must be completed by the executor of the estate and sent with a copy of the patient’s death certificate.
Authorization forms can be downloaded by clicking on the hospital name below. Patients of our primary care centers should choose the hospital affiliated with the office visited from the list below.
Please note that if records are requested from a Catholic Health facility, there may be a fee involved. If the request is sent directly to your medical provider, there should be no charge.
Your birth records are kept in the Clerk’s Office in the municipality in which you were born.
Born at Mercy Hospital of Buffalo or Sisters of Charity Hospital – Main Street Campus
Buffalo City Clerk’s Office
Buffalo City Hall
65 Niagara Square
Buffalo, NY 14202
(716) 851-5444
Born at Kenmore Mercy Hospital
Town of Tonawanda Clerk’s Office
Municipal Building – Room 14
2919 Delaware Avenue
Kenmore, NY 14217
(716) 877-8800
Born at Mount St. Mary’s Hospital
Town of Lewiston Clerk’s Office
1375 Ridge Road
PO Box 330
Lewiston, NY 14092
(716) 754-8213, ext. 222 and 256
Born at Our Lady of Victory Hospital
Lackawanna City Clerk’s Office
Lackawanna City Hall
714 Ridge Road
Lackawanna, NY 14218
(716) 827-6452
Born at Sisters of Charity Hospital – St. Joseph Campus
Town of Cheektowaga Clerk’s Office
3301 Broadway
Cheektowaga, NY 14227
(716) 686-3982
On March 21, 2012, New York State passed a bill that allows parents of still birth babies to apply for a Certificate of Still Birth. Click here for information on how to apply.
