Childbirth at Sisters Hospital

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Sisters of Charity Hospital is unlike any other maternity hospital in Western New York. Our personal approach and genuine love for what we do makes Sisters Hospital the setting in which more families are choosing to deliver their babies.

Among what sets us apart:

  • Private patient rooms
  • Room service for meals, just like at a hotel
  • In-room massages, available by request
  • Critical care units for moms and babies who require intensive care
  • A gift bag for new parents that includes a Halo sleep sack and a one-year milestone calendar

Tour Our Hospital

To schedule a tour of our maternity unit, please contact us several weeks before your due date. Call HealthConnection at (716) 706-2112.

If you are attending one of our Prepared Childbirth classes, your tour is scheduled as part of your program. You do not need to make separate arrangements.

Birthing Rooms

Sisters Hospital Birthing Room

We have 12 labor and delivery suites. Two new rooms were added in 2014. All birthing rooms have modern equipment and fetal monitors that allow you to walk and move during labor. Should you need a cesearan section, our operating rooms are on the same floor, just steps away.

Special BirthPlace

Following the birth of your child, you will be admitted to our Special BirthPlace on the 2nd floor to rest and bond with your baby.

In the Special BirthPlace, one nurse may care for up to six patients; by maintaining this ratio, we're able to spend as much time as needed with each patient.

Dimmer lights in our patient rooms make it possible for babies to stay comfortably with mom and dad. We encourage you to keep baby with you as much as possible to enhance parent-infant bonding. 

If babies need care in the nursery, it is on the same floor as mom, and they will receive care from RNs who are specially trained to understand the clinical and emotional needs of mother and baby. In the nursery, one nurse may care for up to six babies. If babies need Neonatal Intensive Care, the baby may remain on the 2nd floor or may need to be moved onto the 4th floor.  

Private Patient Rooms

There are 29 standard patient rooms in the Family BirthPlace; all are private and include a private shower and bath. Standard rooms include a sleeper sofa for a visitor to spend the night.

On the rare occasion that all private rooms are occupied, semi-private rooms are offered.

Special Beginnings Suites

You may also choose to stay in a Special Beginnings suite, depending on availability. Two suites, available for an additional $100 per night, include:

  • a 32” flat screen TV
  • a refrigerator stocked with refreshments
  • a coffee maker with specialty coffees, teas and hot chocolate
  • a pullout sleeper sofa with a twin mattress for a guest to stay overnight
  • wireless internet capability
  • a free 30-minute massage for mom
  • a gift basket for parents and baby


The Special Beginnings Suites are available on a first come, first serve basis for all patients, including those who have a scheduled birth, and cannot be reserved in advance.

When you arrive in Labor and Delivery, please let your nurse know of your preference.

After you deliver, we will let you know if a suite is available, and your husband or a family member will be asked to pay the suite charge at the business office.

If a suite is not available, you will have the option of being added to a waiting list and transferred should one become available during your hospital stay.

We do our best to ensure that you have your suite for your entire stay. We try not to move postpartum patients for their safety and convenience.

Room Service

At Sisters Hospital, meals are delivered much like room service at a hotel. Patients can call our "At Your Service" room service number (5777) any time between 7 a.m. and 7 p.m. and order food of their choosing.

Each meal is cooked-to-order, prepared with fresh ingredients, and every tray is delivered within 45 minutes or less of the time it is ordered.


We have a massage therapy department on-site. You can request a massage for relaxation or if a physician orders it for therapeutic reasons (massage pricing).

A free 30-minute massage is included for moms who stay in our Special Beginnings Suites.

I gave birth to my first child here 9 years ago, and I absolutely loved it.

The staff was very nice and knowledgeable. They answered all of my questions and made sure that we were both well cared for. I'll be back in the next few weeks with my second, and I know that we're in very good hands at Sisters of Charity Hospital!

– Rachel Bars

Intensive Care for Both Mom & Baby

Mercy Hospital and Sisters of Charity Hospital are the only hospitals in Western New York that can provide critical care for both mom and baby, with adult and neonatal intensive care units (ICUs) under one roof. 

Learn about our NICU.