Data Incident Notice 

A Catholic Health vendor, Serviceaide, experienced a data breach resulting in limited patient information being exposed online.  Serviceaide will be sending out patient notification letters to potentially affected patients.  Information will be posted on Serviceaide’s homepage at: https://www.serviceaide.com/notices

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To expedite both emergent and non-emergent transfers and direct admissions to any Catholic Health hospital call (716) 374-4094. This is a dedicated line that is answered 24/7 by a Registered Nurse.

The Catholic Health Referral Support and Transfer Center is located on the third floor of Mercy Hospital of Buffalo. It offers a one-call system for transfers and direct admissions into the Catholic Health Acute Care System.

ambulance

Process Checklist

For reference, follow these easy steps to transfer or direct admit your patient into any Catholic Health Acute Care facility.

  • Call (716) 374-4094
  • Provide patient’s name and date of birth, clinical reason for transfer, diagnosis, requested level of care, placement preference, and primary care provider.
  • If you are in need of an admitting physician, you will be asked to remain on the phone to be directly connected with an admitting hospitalist, facilitating physician hand off.
  • Once an admitting physician is verified, the Transfer Center will advise you of an admission room number, or develop an acceptable transfer or direct admission plan with you.
  • For all external transfers being admitted into a Catholic Health acute care site, you will be asked to transfer the call to the Registered Nurse caring for the patient to coordinate nursing report and transfer arrangements.
  • Referral Support and Transfer Center Fax: (716) 828-2596

Mercy Hospital of Buffalo, Kenmore Mercy Hospital, Mount St. Mary’s Hospital, Sisters of Charity Hospital, St. Joseph’s Campus, Lockport Memorial Campus.

We encourage your input. If you would like to comment or have any questions regarding this process, please fill out this survey, or contact: Gloria Pirowski, RN BS, System Director Patient Logistics, gpirowsk@chsbuffalo.org, (716) 828-2850.

(716) 706-2112