Kenmore Mercy Awards & Recognitions

Areas of recognition:

Quality and Value

Leapfrog - "A" Rating, Spring 2018

Kenmore Mercy was the only Buffalo area hospital to earn an “A” rating from the Hospital Safety Score by Leapfrog in Spring 2018, demonstrating how safe they keep their patients from errors, injuries, accidents, and infections. It has earned that rating each cycle since April 2014.

New York State’s only Top Hospital by The Leapfrog Group (2016 & 2017)

The highest performing hospitals on the Leapfrog Hospital Survey are recognized annually with the prestigious Leapfrog Top Hospital award. Top Hospitals have better systems in place to prevent medication errors, higher quality on maternity care and lower infection rates, among other laudable qualities.


US News & World Report - Best Regional Hospital (2014)

US News & World Report has named Kenmore Mercy Hospital among the best regional hospitals in the country and noted that Kenmore Mercy Hospital is a high performer in Gastroenterology & GI Surgery.

Click here to view our profile on the US News & World Report website.


HealthGrades®- Patient Safety Excellence Award (2012 - 2013)

For the second year in a row (2012-2013), Kenmore Mercy Hospital received the Healthgrades Patient Safety Excellence Award and was named among the top five percent of hospitals in the country for patient safety.

Kenmore Mercy is one of only three hospitals in New York State to receive the award for two consecutive years, which recognizes excellence in safeguarding patients from serious, potentially preventable  complications during their hospital stays. The report, “Patient Safety and Satisfaction: The State of American Hospitals,” found that hospitals with the highest patient ratings in physician and nursing communication on average have fewer patient safety events.


Cleverley + Associates - Community Value Index® (CVI) Five-Star Hospital Award (2009 - 2013)

Cleverley + Associates of Columbus, Ohio, a leading healthcare financial consulting firm, has named Kenmore Mercy Hospital as a five-star hospital, a national recognition for quality and value. The rating places Kenmore Mercy Hospital in the top 20 percent of Cleverley’s annual nationwide evaluation of hospitals in four key areas of performance including:

  • Financial stability
  • Cost structure
  • Charge structure
  • Quality performance


Joint Commission Accreditation (2017-2020)

Commission accredited or certified organizations have demonstrated that they meet the highest standards in their field. All Catholic Health hospitals have earned accreditation by The Joint Commission.

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American Cancer Society - Smoke-Free Campus Recognition Award (2007)

For its efforts in becoming a smoke-free campus on January 1, 2008, Kenmore Mercy Hospital was presented with a 2007 Recognition Award from the American Cancer Society.

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Critical Care



HealthGrades® - Five-Star Rated for Treatment of Sepsis (2014)

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American Diabetes Association - Acceditation of Lifeskills Diabetes Self-Management Education Program (2003 - 2012)

The American Diabetes Association has recognized Catholic Health's Lifeskills program as meeting the National Standards for Diabetes Self-Management Education.

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Practice Greenhealth - Practice Greenhealth Partner for Change (2015)

The Greenhealth Partner for Change Award recognizes superior performance in environmental sustainability. Practice Greenhealth is the nation’s leading environmental healthcare organization.

Kenmore-Tonawanda Chamber of Commerce - Green Globe Awards (2012)

This award recognizes the hospital for its work to implement and practice a green- or sustainability-focused business philosophy. More than 28 percent of the hospital's waste, that’s more than 528 tons, was recycled in 2012.


Practice Greenhealth - Partner Recognition Awards (2013)

Kenmore Mercy Hospital has received the Partner Recognition Award from Practice Greenhealth, recognizing the hospital for its commitment to environmental practices and sustainability. The award is one of the Environmental Excellence Awards given each year to honor environmental achievements in the health care sector.

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General Surgery


HealthGrades® - Five-Star Rated for Appendectomy (2011)


HealthGrades® - Five-Star Rated for Gastrointestinal Procedures and Surgeries (2012)

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American College of Radiology - Computed Tomography (CT) Scanning Three Year Accreditation (2017-2020)

Kenmore Mercy Hospital was awarded a three-year accreditation for its computed tomography (CT) scanning by the American College of Radiology (ACR). ACR accreditation recognizes that the hospital’s CT scanning service has undergone a rigorous review process and meets nationally accepted standards of care.

Intersocietal Accreditation Commission Echocardiography Laboratories - Echocardiography Laboratories Three Year Accreditation (2012)

With more than 10 million echocardiography tests performed in the U.S. annually, the information provided by this non-invasive test is one of the most useful tools in diagnosing and treating many types of heart disease.

The purpose of the Intersocietal Accreditation Commission Echocardiography Laboratories is "to ensure high quality patient care and to promote healthcare by providing a mechanism to encourage and recognize the provision of quality echocardiographic diagnostic evaluations by a process of voluntary accreditation."

Through the accreditation process, laboratories assess every aspect of daily operation and its impact on the quality of health care provided to patients. Because accreditation is renewed every three years, a long-term commitment to quality and self-assessment is developed and maintained.

American College of Radiology - Mammography Accreditation (2017-2020)

Kenmore Mercy Hospital’s Imaging Department received an accreditation from the American College of Radiology for its newly installed Mammomat Inspiration digital mammography system.

The ACR gold seal of accreditation represents the highest level of image quality and patient safety. It is awarded only to facilities meeting ACR Practice Guidelines and Technical Standards after a peer-review evaluation by board-certified physicians and medical physicists who are experts in the field. Image quality, personnel qualifications, adequacy of facility equipment, quality control procedures, and quality assurance programs are assessed.

Intersocietal Accreditation Commission Echocardiography Laboratories - Nuclear Medicine Certification (2017-2020)

The purpose of the Intersocietal Commission for the Accreditation of Nuclear Medicine Laboratories is "to ensure high quality patient care and to promote health care by providing a mechanism to encourage and recognize the provision of quality nuclear cardiology and nuclear medicine diagnostic evaluations by a process of voluntary accreditation." Through the accreditation process, laboratories assess every aspect of daily operation and its impact on the quality of healthcare provided to patients.

Learn more about imaging services at Catholic Health.

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Intensive and Critical Care


American Association of Critical-Care Nurses - Beacon Award for Excellence (2012, 2016)

Kenmore Mercy Hospital was recognized as one of the nation's top hospital critical care units with receipt of the Beacon Award for Excellence, given by the American Association of Critical-Care Nurses. This national recognition highlights Kenmore Mercy’s accomplishments in fostering the highest standards of quality patient care as well as healthy work environments.

Criteria for receiving a Beacon Award include:

  • leadership structures and systems;
  • appropriate staffing and staff engagement;
  • effective communications, knowledge management, learning and development and best practices;
  • evidence-based practice and processes;
  • and patient outcomes.

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HealthGrades® - Neurosciences Excellence Award™ (2015)


HealthGrades® - Five-Star Rated for Neurosurgery (2015)

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Magnet® Recognition for Nursing Excellence (2017)

Kenmore Mercy Hospital received national recognition for excellence in nursing from the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®. With this recognition, Kenmore Mercy joins a select Magnet community – only 454 hospitals worldwide have received the designation. Kenmore Mercy is also the only Magnet-recognized hospital in Western New York.

Magnet recognition reflects the highest standards of nursing professionalism, collaboration and teamwork. It distinguishes Kenmore Mercy Hospital as a premier destination for healthcare in the region. Hospitals attain Magnet status by going through a multi-year, rigorous, voluntary application process.

Click here for more information about this recognition at Kenmore Mercy Hospital.


American Nurses Credentialing Center - Pathway to Excellence (2012)

Kenmore Mercy Hospital was awarded the prestigious Pathway to Excellence® designation by the American Nurses Credentialing Center, becoming the first hospital in Western New York to achieve this recognition.

The designation substantiates the professional satisfaction of nurses at Kenmore Mercy Hospital and identifies it as having high nurse satisfaction and retention.

For an organization to earn the Pathway to Excellence distinction, it must successfully undergo a thorough review process that documents foundational quality initiatives in creating a positive work environment - as defined by nurses and supported by research.

As a Pathway to Excellence® designated organization, Kenmore Mercy Hospital is committed to nurses, to what nurses identify as important to their practice, and to valuing nurses’ contributions in the workplace.

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Orthopedics and Spine Surgery

2015 Kenmore Mercy Hospital, Orthopedics Campus of Excellence - Knee & Hip Center, Quality Report

Download our quality report to learn how many knee and hip replacements we performed in 2015 and see our patient satisfaction scores:

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NerdWallet Health - Top 10 Least Expensive Hospital Providing Over 200 Knee and Hip Replacements Yearly (2013)

NerdWallet Health, a consumer finance website, ranked Kenmore Mercy Hospital among the best quality hospitals that offer high value for hip and knee replacements.

The study, featured in CNBC and Yahoo! Finance, looked at 2,750 hospitals across the U.S. and began by identifying hospitals that perform more than 200 hip and knee replacements each year, as medical studies show that patients at such institutions are less likely to experience complications, infections, and death.


BlueCross BlueShield of Western New York - Blue Distinction Center+ for Knee and Hip Replacement (2016)

The Blue Distinction Centers for Specialty Care® program recognizes hospitals across the country that have a proven track record for delivering better results – including fewer complications and readmissions – than hospitals without these recognitions. Catholic Health hospitals are the only Buffalo area hospitals to receive this award.


BlueCross BlueShield of Western New York - Blue Distinction Center+ for Spine Surgery (2016)

The Blue Distinction Centers for Specialty Care® program recognizes hospitals across the country that have a proven track record for delivering better results – including fewer complications and readmissions – than hospitals without these recognitions. Catholic Health hospitals are the only Buffalo area hospitals to receive this award.


Joint Commission - Total Knee & Total Hip Replacement Certification (2011, 2013, 2015, 2017)

In 2011, Kenmore Mercy became the first hospital in the Buffalo area to receive Disease-Specific Care Certification for Total Knee & Total Hip Replacement from the Joint Commission, the nation's most trusted healthcare regulatory body. In 2013 and 2015, the hospital was re-certified and remains the first and only hospital in Western New York to merit this achievement since 2011.

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HealthGrades® - America's 100 Best Hospitals for Orthopedic Surgery™(2012-2016)

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HealthGrades® - Orthopedic Surgery Excellence Award (2014 - 2016)

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HealthGrades® - Top 100 for Joint Replacement (2007 - 2014)

Healthgrades Joint Replacement Excellence  Healthgrades Joint Replacement Excellence 2015  Joint Replacement Excellence Award 2016

HealthGrades® - Joint Replacement Excellence Award™ (2007 - 2016)

Healthgrades Total Knee Replacement  Healthgrades Total Knee Replacement 2015  2016 Knee Replacement Award

HealthGrades® - Five-Star Rated for Total Knee Replacement (2007 - 2016)

Healthgrades Total Hip Replacement  Healthgrades Total Hip Replacement 2015  2016 Hip Replacement Award

HealthGrades® - Five-Star Rated for Total Hip Replacement (2007 - 2016)

HealthGrades Five Star Hip Fracture Treatment

HealthGrades® - Five-Star Rated for Hip Fracture Treatment (2014)

2016 Spine Surgery Excellence Award

HealthGrades® - Spine Surgery Excellence Award (2016)

2016 Spinal Fusion Award

HealthGrades® - Five-Star Rated for Spinal Fusion Surgery (2016)

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HealthGrades Pancreatitis 2014  HealthGrades Pancreatitis 2015  Pancreatitis Award 2016

HealthGrades® - Five-Star Rated for Treatment of Pancreatitis (2014 - 2016)

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Uniform Data System for Medical Rehabilitation (UDSMR) - Kenmore Mercy MRU Ranked Top 10% in U.S. (2008, 2009, 2011)

Kenmore Mercy's Medical Rehabilitation Unit (MRU) was ranked in the top 10 percent of 813 qualifying inpatient rehabilitation facilities (IRF) in the United States for 2008, 2009 and 2011 by the Uniform Data System for Medical Rehabilitation (UDSMR). The rankings were determined by using UDSMR’s program evaluation model (PEM), a tool which identifies and recognizes facilities that perform at a high level.

American Association of Cardiovascular and Pulmonary Rehabilitation - Certification of Pulmonary Rehabilitation Program (2014)

Kenmore Mercy Hospital received recertification of its Pulmonary Rehabilitation Program by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). The three-year certification recognizes programs rigorously reviewed by the national board who meet the AACVPR requirements for standards of care.

Learn more about pulmonary rehab services.

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American Academy of Sleep Medicine - 5-year Accreditation (2014)

By achieving accreditation, a sleep center demonstrates a commitment to the provision of quality diagnostic services and the management of sleep patients. 

Learn more about sleep services.

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Comprehensive Stroke Center

Joint Commission - Advanced Certification for Primary Stroke Centers (2011, 2013, 2015, 2017)

Kenmore Mercy Hospital was awarded a special certification from the Joint Commission for its stroke care program. The northtown hospital is the first Catholic Health hospital to receive the Advanced Primary Stroke Center certification, which recognizes its cohesive approach to fostering better outcomes for stroke patients.

Designated Stroke Center

New York State Department of Health - Designated Stroke Center (2006)

Stroke Center Designation assures patients that Kenmore Mercy Hospital meets the State’s stringent guidelines for stroke care. This includes being seen by a physician within 15 minutes of arrival in the ER; receiving a CT scan within 25 minutes; interpretation of CT results in 45 minutes; lab results in 45 minutes; and clot busting drugs within 60 minutes of arrival or 3 hours of symptom onset and catheter-based techniques that enable treatment up to 8 hours from symptom onset. 

   2015 Get With the Guidelines Gold Plus

Get With The Guidelines® - Stroke Gold Plus (2017)

Kenmore Mercy Hospital has received the American Heart Association and American Stroke Association Get with the Guidelines® Stroke Gold Plus Award.

Kenmore Mercy Hospital met specific quality achievement measures for the diagnosis and treatment of stroke patients at a set level for a designated period. These measures include aggressive use of medications and risk-reduction therapies aimed at reducing death and disability and improving the lives of stroke patients.

Learn more about stroke services.

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Business First

Buffalo Business First - Best Places to Work Finalist (2013)

In 2013, Kenmore Mercy Hospital was named a finalist in Business First's Best Places to Work list.

"There are a lot of ways to measure a good company, but probably one of the best ways is through the employees themselves," said Business First Editor Jeff Wright. "What do they think of the place they work? How are they treated? Are they valued by their employer?"

Click here for more information about this designation.

Learn more about career opportunities.

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