Billing & Insurance

At Catholic Health, we are committed to providing you with the best available healthcare, along with convenient and reliable billing services. If you have questions or concerns regarding payments or billing, please call our Patient Financial Services Team at (716) 601-3600. We'll be happy to address all of your billing concerns. Our office hours for phone inquiry are from 7:00am – 4:00pm EST, Monday thru Friday.

Please note that no one will be denied access to services at a Catholic Health facility due to an inability to pay and that there is a discounted/sliding fee schedule available based on family size and income (see Financial Assistance below). 


We are confident our Patient Financial Services Team can resolve any questions you may have. Thank you for choosing Catholic Health for your healthcare needs. We look forward to serving you.

Pay Your Bill Online

It's fast, easy and secure!

Pay Your Bill by Mail or Phone

Learn how to pay your bill by mail or phone.

Financial Assistance

For free, confidential assistance in applying for financial aid, or to find out more about the cost of services, please call a Financial Counselor at (716) 601-3600. Policy information also available in other languages.

How to Apply for Insurance

As part of our many services, we offer assistance in applying for affordable health insurance. Our Certified Application Counselors are available to meet with you and assess your eligibility for health coverage through federal or state programs. There are several options available that can make your medical care more affordable.

Participating Health Plans

Catholic Health accepts a variety of insurance and contracted managed care plans. Here you will find participating health plan information and the doctors who provide care at Catholic Health. When you receive care at Catholic Health, you will be billed separately for hospital and physician services.

Request Medical Records

Learn how to obtain medical records and certificates of birth.

Price Information

We support price transparency. Our team will be happy to provide you an estimate for services.