The Catholic Health System is committed to maintaining an organizational and accountability structure which assures compliance with governmental laws, rules and regulations, and supports the Organization’s ethical standards, code of conduct and zero tolerance for fraud, abuse and waste.
Catholic Health follows a set of guidelines designed to promote prevention, detection and resolution of instances of conduct that do not conform to federal and state law, and federal, state and private payor health care requirements as well as sound business policies.
Click here to review the Corporate Compliance Plan
To report a compliance concern, please call 1-888-200-5380 or visit mycompliancereport.com and enter Company Access ID: CTH
Catholic Health’s Corporate Compliance program is our first line of defense in preventing and detecting activities that may negatively impact our organization. Compliance issues may violate Catholic Health, state or federal rules, laws or regulations, and have a potential for government audit or legal action.
Directors, officers, managers, associates, medical staff, house staff, contractors, volunteers, students and other agents are expected to comply with the following guidelines.
Click here to review the Code of Conduct.
Catholic Health offers patients/residents with limited English proficiency with interpretation and translation services.
Click here for instructions for accessing these services in Spanish, Chinese, Russian, French Creole, Korean, Italian, Yiddish, Bengali, Polish, Arabic, French, Urdu, Tagalog – Filipino, Greek, Albanian, and Somali.
Catholic Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Click here for more on our non-discrimination policy.
Our privacy policy describes how medical information about you may be used and disclosed and how you can get access to this information.
When you sign up for text messages from Catholic Health, you are signing up to receive text messages related to your relationship with Catholic Health and our partners and/or affiliates, including updates related to your visits, Catholic Health MyChart name account, one-time passcode, billing notifications, prescription reminders, and care management.
You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using Catholic Health MyChart name account or text HELP to the short code for instructions.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly by calling our Catholic Health MyChart help desk at 716-559-3700. Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
Catholic Health Privacy Policy. Contact us at 716-559-3700.
