Data Incident Notice 

A Catholic Health vendor, Serviceaide, experienced a data breach resulting in limited patient information being exposed online.  Serviceaide will be sending out patient notification letters to potentially affected patients.  Information will be posted on Serviceaide’s homepage at: https://www.serviceaide.com/notices

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Comprehensive Healthcare and Social Support for Seniors Still Living at Home

We understand just how much the comforts of home can make a difference in a loved one’s quality of life. PACE offers a solution to seniors aged 55+ eligible for nursing home care who wish to continue living independently at home. Our team will provide and coordinate the care they need, including medical and personal care, rehabilitation, social interaction, medications, free round-trip transportation, and more, all in one place.

Catholic Health recognizes the importance of allowing seniors to maintain their independence at home for as long as possible. The LIFE program qualifies as a New York State Managed Long-Term Care program and is a Medicare/Medicaid eligible program. There will never be a co-pay, deductible, or coverage gap.

Best of all, programs like LIFE have been proven to improve quality of life and reduce the number of ER visits, hospitalizations, and re-admittance rates.

The Care Team at LIFE

Our team of geriatric medicine physicians and specialists provides coordinated care that is personalized to meet the needs of each individual. The goal of the LIFE program is to provide medically necessary services to help seniors live as independently as possible.

LIFE is truly all-inclusive care. Participants can receive care from a wide range of medical specialists and professionals, including primary care physicians, nurse practitioners, social workers, day-care aides, physical rehab specialists, home care providers, and dieticians. We can also provide services in the participant’s home, day health centers, hospitals, or even long-term facilities if needed. On-call healthcare coverage by doctors and nurses is available 24 hours a day, 7 days a week, 365 days a year.

Personalized care when and where you need it

When you enroll in the LIFE Program, you have a team of professionals dedicated to supporting your needs. To better understand your health needs and goals, we will get to know you and your family members, assess your living situation, and work together to create a customized care plan to keep you active and healthy as long as possible.

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Medical Care Services

• Primary and specialty medical care ​
• Dentistry, optometry, podiatry and audiology​
• Physical, occupational rehabilitation therapies ​
• Diagnostic testing and lab services​
• Medication management​
• Mental health ​
• Inpatient hospital and long-term care​
• Emergency and urgent care

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Day Centers Services

• Recreational, social, and educational activities​
• Personal care​
• Social work services and spiritual care​
• Nutritional counseling​
• Meals​
• Adult day care

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Home Care Services

• Medical equipment and supplies​
• Home Health Aides​
• Home delivered prescription drugs​
• Consumer directed personal assistance services​
• Environmental supports, such as home safety modification

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Free Transportation Services

• To and from the Day Center, clinic, hospitals, specialty doctor appointments, and recreational therapy activities

Who is Eligible for the LIFE (PACE) Program?

  • Adults age 55 or older
  • A resident of Erie County
  • Those with medical needs that would qualify for nursing home level of care
  • Are able to safely reside in the community with support from Catholic Health LIFE services at time of enrollment
  • Eligible or enrolled in Medicare and/or Medicaid and/or willing to pay privately

LIFE Center Locations

When you join the LIFE program, you'll have access to the services at each of our locations.

* Participants at the D’Youville University location will receive on-site socialization, social services, personal care services, therapeutic recreation, transportation, and meals.

Exterior of LIFE Villa

LIFE Villa

600 Doat Street
Cheektowaga, NY 14211

Exterior of OLV Senior Neighborhood

OLV Senior Neighborhood

55 Melroy Avenue
Lackawanna, NY 14218

LIFE Day Center at D'Youville*

605 Niagara Street, Buffalo, New York 14201

Catholic Health's LIFE Program Resources

Please see below for additional details and resources regarding the Catholic Health LIFE program. If you have any questions or require assistance determining if you and/or a loved one qualifies for this PACE program, please call to speak with our representative at (716) 819-5433.

We pay for all authorized services for members at no cost to you.

If you do not have Medicaid or choose to pay privately, you will be charged a monthly premium. Our team is available to personally answer any questions regarding these costs or explain Medicaid eligibility requirements for NYS.

Catholic Health LIFE participants may be held liable for costs for unauthorized or out-of-network services.

If you are interested in finding out more information to become a member, we can be reached toll free at 1-855-671-3341, locally at (716) 819-5433, or TTY (716) 819-5227.

After we receive your call:

  1. We will schedule a visit either at your home or our center for a tour. During this visit, you will meet with a member of the Catholic Health LIFE intake team and will be provided with our enrollment guidebook and provider list. The intake staff will provide an overview of services and answer any questions you may have.
  2. If you are actively enrolled in Medicaid and meet the basic criteria of age and residence within Erie County, we will work with you to discuss your options to obtain a Uniform Assessment System (UAS) evaluation, if needed, to determine eligibility. If you are deemed eligible and would like to pursue enrollment with Catholic Health LIFE PACE, we will schedule an intake assessment in your home.
  3. Next, you will meet with members of the Catholic Health LIFE Interdisciplinary Team to develop a personalized plan of care based on your healthcare needs and goals.
  4. If you are eligible and choose to enroll, you will sign an enrollment agreement. Your membership usually becomes effective on the first day of the month after the enrollment is completed.

To view our non-discrimination statement click here.

General Information

LIFE Member Handbook (PDF)
LIFE Plan Network Provider List (PDF)

Submit a Grievance

If you have a complaint or concern regarding the care you or a patient are receiving please complete and submit a Catholic Health LIFE Program Grievance Form 1603C.

LIFE Grievance and Appeal Fact Sheet (PDF)
LIFE Grievance and Appeal Fact Sheet (Spanish) (PDF)
LIFE Grievance Form (PDF)
LIFE Appeal Form (PDF)

Appointment of Representative

If you would like someone to represent you in your dealings with Medicare, you must sign and submit a written statement to Social Security. You may use Appointment of Representation CMS Form 1696 for this purpose.

Appointment of Representation CMS Form 1696 (PDF)

Voluntary Enrollment

Membership is voluntary. If you choose to end your membership, the LIFE team will work with you to ensure a seamless transition of your health insurance and health-related services, so there are no gaps or interruptions to your care. For further details regarding your rights after disenrollment, please follow the link below:

Post Disenrollment Fact Sheet (PDF)

Want to learn more about Catholic Health's LIFE program?

Click To Call

» (716) 819-5433

TTY Service

» (716) 819-5227

Request More Info

» Request More Information

Request An Appointment

Fill out a quick form and a Catholic Health representative will call you to schedule an appointment.

Request an Appointment
(716) 706-2112