Based on our mission, Catholic Health is committed to providing health care services to all patients based on medical necessity. However, we also recognize the need to provide financial assistance to those who find it difficult to manage the expenses incurred with receiving medical services at our facilities. The purpose of the Healthcare Assistance Program is to provide help to those in need.
Our team will help you apply for assistance through our Healthcare Assistance Program and can also assist with applying for health coverage through federal or state programs. For more information on your options call our Patient Financial Services Team at (716) 601-3600.
Who Qualifies for Healthcare Assistance?
Catholic Health extends discounts to uninsured and underinsured patients who receive medically necessary services. While Catholic Health primarily serves the five counties of Western New York, all patients who reside in New York State, contiguous states, or the state of Ohio, and whose household income is equal to or less than 400% of the most recent Federal Poverty Guidelines are eligible. You may apply for assistance regardless of your immigration status. All other patients will be reviewed at the discretion of Catholic Health.
While we primarily serve the five counties of Western New York, everyone in New York State who needs emergency services can receive care and financial assistance through Catholic Health. Additionally, everyone in New York State can receive assistance on non-emergency medically necessary services in Catholic Health facilities. Regardless of your ability to pay, you will never be denied medically necessary care at Catholic Health.
Regardless of your ability to pay, you will never be denied medically necessary care at Catholic Health.
What Services Are Covered?
All Catholic Health ministries and medically necessary services are covered with the exception of the following: non-medically necessary elective services, provider services other than Catholic Health primary care provider services and Catholic Health employed providers, and both sub-acute and skilled nursing long term care services. The program also excludes convenience items such as television, telephone and requested private room charges. Only services performed by Catholic Health employed providers are covered by the Healthcare Assistance Program. Services performed by non-employed providers within a Catholic Health facility will not be covered by the program and will be billed separately. The following links list both covered and non-covered providers.
How to Apply
To be considered for healthcare assistance, please complete the application below and provide the required information
For more details on the Financial Assistance Program call our Patient Financial Services Team at (716) 601-3600 or review the policy information below.
- Application– English
- Healthcare Assistance Policy
- Healthcare Assistance Policy Summary
- Important Information (Hospital Disclosure)
- 2024 Federal Poverty Level (FPL)
Asistencia Médica en Español
- Solicitud (Application)
- Política de Asistencia Médica (Healthcare Assistance Policy)
- Resumen de la Política de Asistencia Médica (Healthcare Assistance Policy Summary)
- Divulgación del Hospital (Hospital Disclosure)
- Nivel de Pobreza Federal 2024 (2024 Federal Poverty Level (FPL))
- Página de Asistencia de Idiomas (Language Assistance Page)