There is no cost to park at Sisters of Charity Hospital, St. Joseph Campus.
Please notify hospital staff if you are parking your vehicle in the hospital parking lot during your stay.
The hospital chapel is available to people of all faiths.
Please ask your nurse for information regarding communion or the hospital chaplain.
Each day you will be visited by an ambassador from Nutritional Services who will take your menu order for the next day. Should a special diet be prescribed as part of your post-hospital treatment, a registered dietitian or diet technician will provide instructions so you can properly manage your nutritional needs at home.
There is a gift shop at St. Joseph Campus, offering gifts, magazines, and more.
Gift shop hours may vary.
Please call to verify operating hours, (716) 891-2400.
Visiting hours are daily: 9:00 a.m. - 9:00 p.m.
Critical Care Units are limited to two visitors at a time during visiting hours.
For any questions or concerns during your stay, call our Patient Advocate at (716) 891-2689.
For those who would like to discuss concerns about a recent visit and are no longer in the hospital, please call (716) 923-1885.
The cafeteria is located on the first floor and offers a variety of hot foods, sandwiches, salad bar items, desserts, ice cream, snacks and beverages.
Monday through Friday, 6:30 a.m. - 7:30 p.m. (closed from 2 - 4:30)
Weekends and Holidays, 8:30 a.m. - 7:30 p.m. (closed from 2 - 4:30)
Free wireless internet access is available throughout the hospital. To begin using this service, open your wireless connection utility, scan available networks and connect to "Catholic Health Visitor."
The hospital is not responsible for cash, valuables and personal items you bring into your room. Keep dentures, eyeglasses or contact lenses in protective cases labelled with your name. Ask a nurse to place valuables in the hospital safe.
If you are ordering flowers for a patient, it is not necessary to include the room number. The florist will stop at the front desk to confirm the recipient's name and room number before the delivery is made.
Video Remote Interpreting (VRI) for more than 300 languages is available through iPads and desktop computers on portable carts. Interpreters translate through a live, web-based video conference. American sign language interpreters are also available through VRI or in-person.
As of July 4, 2009, smoking is not permitted anywhere on hospital property and off-site locations. This new smoke-free policy includes all buildings, parking areas, cars parked on hospital property, grounds and adjacent sidewalks.
All patients are assured equal and
effective access to our healthcare
services. Contact your nurse if you need any of the following devices and/or services:
• TTY-TTD (telecommunication for
the deaf and hearing impaired)
• Phone Amplifier
• Sign and foreign language interpreter service (remote video)
• Closed Captioned TV
