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For Visitors

If you’re visiting a friend, relative or loved one at a Catholic Health facility, the information below can help to ensure a successful visit.

Driving Directions

Directions to the Catholic Health inpatient facilities can be found below:

• Hospitals
• Subacute Care Facilities
• Nursing Homes
• Adult Homes

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Parking

Parking is free of charge at each of our facilities, with the exception of Sisters of Charity Hospital in Buffalo and Mercy Hospital of Buffalo, where a nominal fee applies.

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Visiting Hours

Hospitals

• Kenmore Mercy Hospital
• Mercy Hospital of Buffalo
• Sisters of Charity Hospital
• Sisters of Charity Hospital, St. Joseph Campus

Subacute Facilities

• Father Baker Manor
• McAuley Residence
• St. Francis of Williamsville

Nursing and Adult Homes

• Father Baker Manor
• McAuley Residence
• Mercy Nursing Facility at OLV
• St. Catherine Labouré Health Care Center
• St. Elizabeth's of Lancaster
• St. Francis of Williamsville
• St. Vincent's of Dunkirk

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Patient Rooms

You may locate the room in which your loved one is staying by calling the facility or by visiting the front desk.

Please dial the main hospital number to inquire about room numbers. Click on a hospital to view its phone directory:

• Kenmore Mercy Hospital - (716) 447-6100 
• Mercy Hospital of Buffalo - (716) 826-7000
• Sisters of Charity Hospital - (716) 862-1000
• Sisters of Charity Hospital, St. Joseph Campus - (716) 891-2400

Phone numbers for additional Catholic Health locations may be found below:

• Subacute Care Facilities
• Nursing Homes
• Adult Homes

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Gift Shop Hours

The Catholic Health gift shops, located in each of our hospitals, stock gifts and other items.
Gift shop hours can be located by clicking the links below:

• Kenmore Mercy Hospital
• Mercy Hospital of Buffalo
• Sisters of Charity Hospital
• Sisters of Charity Hospital, St. Joseph Campus

Our gift shops are staffed by volunteers; hours may vary based on volunteer availability.

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E-Cards

Is your loved one a patient at a Catholic Health hospital? Surprise him or her with a free e-greeting!

Your e-card will be hand delivered to a patient in one of our four hospitals after 1 p.m., Monday through Friday. Cards received after 1 p.m. will be delivered the next business day.

Click here to get started.

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