A Department of Kenmore Mercy Hospital
1503 Military Road
Kenmore, NY 14217
Tour Our Facility
To schedule a tour, please call the phone number listed above.
Becoming a Resident
To become a resident, download an application at the link to the left and submit it to CareConnection by faxing it to (716) 923-4894 or by mailing it to the following address:
144 Genesee Street
Buffalo, NY 14203
Between mom's admission and discharge, we experienced care, competence and compassion.
How do we acknowledge the cadre of caregivers at McAuley who each played a role in my mother’s rehabilitation?
I wish I had the names of all the wonderful aides and cooks, nurses and doctors, therapists and clergy. But you know who you are. And if you think your individual efforts went unnoticed, you’re wrong.
When mom left McAuley residence for home, she shared hugs of gratitude with several McAuley staffers. So did I.
May such a tragedy never strike again. But if it ever does, may we be fortunate enough to receive the care and kindness we received from McAuley.
– Paul Chimera
Awards & Recognitions
My Innerview - Top 10% in Nation for Resident and Family Satisfaction (2012, 2013)
McAuley Residence has been named among the top 10 percent in the country for resident satisfaction, according to a report published by My InnerView, a division of the National Research Corporation.
Residents and their family members were invited to participate in the My InnerView survey, which measures such things as:
- respectfulness and competency of staff,
- resident-to-staff friendships,
- variety of meals,
- respect for privacy and
- feeling of security.
New York State Department of Health - Four-star Quality Rating (2009)
McAuley Residence has received a rating of four out of five stars consistently since the federal government created its five-star quality rating system in 2009. Four out of five stars is an above-average rating.
The CMS Five-Star Quality Rating System takes into account:
- Health inspections
- Quality measures (i.e. prevalence of pressure sores)
Providigm - QAPI Provisional Accreditation (2013)
Providigm’s QAPI Accreditation is based on standards for excellence in continuously improving quality of care and life for nursing home residents. McAuley Residence has been granted provisional accreditation, meeting 3 out of the 4 standards. Click here for more information.
Wireless internet access is available throughout the facility. We have one laptop with a web cam that patients can access 24 hours a day. The laptop can be requested from the supervisor.
Visitors are welcome at any time, but we suggest that you visit between 8 a.m. and 8 p.m. to allow our patients adequate time for personal care and rest.
Make a Donation
The Continuing & Home Care Foundation supports Catholic Health's subacute, long-term care and home care facilities. Please consider donating to the foundation to help us continue to provide needed care in Western New York.