Trinity Health, Kentwood, MI
Serves as the leader of $3-5B NPR in centralized revenue cycle operations and will report directly to the Vice President of Patient Financial Services. The PBS leader will lead a team responsible for PBS performance and improvement initiatives within operations. Responsible for directing the collaboration efforts with System Office, VP of PFS, CFOs, Regional and/or Site Directors, managers, and colleagues which will be critical to the role and overall success of Trinity Health operations. Provides consistent communication and engagement in order to allow for collaboration around performance goals and improvement initiatives, and will promote standardization and alignment with the overall Trinity Health vision. Responsible for building the foundation of a newly formed PBS, and supporting the transition and future sustainability of the newly consolidated PBS operations, serving as a key change leader to ensure successful transitions of people and processes. Contributes to the strategic focus of operational excellence through central oversight and management of revenue cycle practices across multiple Regional Health Ministries (RHMs) to ensure standardization, implementation, and utilization of top decile practices. Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation. Every year we deliver care to more than five million people as we serve diverse communities in 22 states from coast to coast, with 90+ hospitals and 120+ continuing care locations — including home care, hospice, Program of All Inclusive Care for the Elderly (PACE), and senior living facilities. Trinity Health is committed to building an enterprise that uses our strengths as a national system to deliver operational excellence.
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