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Testimonials

Read about the childbirth experiences that Western New Yorkers have had at Sisters Hospital and Mercy Hospital.

Sisters Hospital

I gave birth to my first child here 9 years ago, and I absolutely loved it.

The staff was very nice and knowledgeable. They answered all of my questions and made sure that we were both well cared for. I'll be back in the next few weeks with my second, and I know that we're in very good hands at Sisters of Charity Hospital!

– Rachel Bars

I just want to sincerely thank all of the nurses at Sisters Hospital for the wonderful care I received when I delivered my son in January.

What a great team of nurses and midwifes, especially my nurse Kathy Gardner. She held my hands the entire time and reassured me that everything was going to be ok! It was so nice to have a nurse who cared about her patient and was focused on making me as comfortable as possible.

Even though it was my second child, I was still scared, but with her help and guidance, I was at ease. She kept me as calm as possible and really made delivery as pain free as possible. My husband and I really feel blessed to have had such a wonderful nurse!

Even after my son was born, she continuously came in to check up on me and my husband to make sure we didn’t need anything. I had both of my children at Sisters, and both times my experiences were absolutely wonderful! The nurses are so knowledgeable and really are there to educate their patients. We are all so lucky to have such a wonderful hospital in Buffalo.

– Jamie

Mercy Hospital

My wife, Dawn, gave birth to our son Nicholas on April 30, 2014 at Mercy. We actually live out of town and very late in the pregnancy we decided to switch doctors and hospitals where we would deliver. I can honestly and confidentially say that this was the best decision my wife and I have made!

The facility and care that Mercy Hospital gave Dawn, myself and Nicholas was nothing short of phenomenal. From admission to discharge, we were blown away by the care, respect and knowledge that we received from each and every staff member we came in to contact with.

We will never be able to express our thanks and appreciation to all staff, but we wanted to acknowledge some staff that we are forever thankful for:

Julie, Jamie, Jennifer (midwife), pediatrician (on site), Kristen, Kristy (midwife), Joan, Debbie, Keller, Mary Ann, lactation consultant with short blond curly hair, Dr. Hage, and Joe.

Again, thank you all so much for everything!

– Tony Manzella

My doctor didn't arrive on time, and I was having a natural birth. The women who delivered my daughter helped me through my contractions, and they delivered my baby.

it was a good experience for me. The nurses in recovery were so helpful and kind. They gave me things to help with the pain and helped me into bed. They helped with everything! It was a great time for me and my family.

I wanted a home birth, but my husband wanted to go to the hospital, and I'm glad we did – best hospital I've ever been to.

Even after I was discharged, they sent me home with a nurse who was caring and made sure I was feeling okay and that my daughter was okay.

I could go on and on about how great my stay was there and how helpful and friendly the nurses were, but I'd end up sitting here for hours writing! Just amazing.

I will be coming to Mercy Hospital for any of my hospital needs, and I live an hour away. There's a hospital  down the street from me, but they couldn't top mercy if they tried. I'd drive 5 hours to go to Mercy, it's that good!

Thank you so much for your hospitality, caring, help, and everything else. The people here really do care about the paitents!

Thank you again so much. It couldn't have been any better!

– Jessica Fulmer

As a new parent, sleep and some quiet time come at a premium, but instead of taking advantage of a few moments of peace, I simply had to write to you to tell you about the very positive experience we had delivering our first born at Mercy Hospital.

I arrived at Mercy on Sunday, October 13, 2013 to be induced and was discharged on Thursday, October 17. Throughout my stay, there were many great nurses who cared for my son and I, but there were three nurses in particular that went above and beyond, so much so that I felt compelled to write to you. 

Like most first-time moms, I had a vision of what I thought my labor would be like. After receiving cervadil on Sunday night, I had hopes that my body would naturally go into labor on its own and I could avoid being induced further with petocin. Early Monday morning, after the change of shifts, I met Kathy who was my new nurse and who would likely help deliver my baby. After meeting her, I explained my wishes of avoiding petocin and mentioned how I would have loved one of the birthing rooms with a jacuzzi so I could labor in there. Within minutes, Kathy came back, grabbed our bags, and helped us move into a room with a jacuzzi. I was absolutely thrilled! 

Luke SuminskiAlthough my water broke, I was only a fingertip dilated after several hours, and my doctor insisted I start petocin. Although I was crushed and disappointed to not be able to use the jacuzzi and walk around during labor, Kathy did everything she could to make me feel comfortable. 

Once the petocin kicked in, so did my back labor. It wasn't until my son was born that we realized he was posterior and weighed 9.4 pounds, which likely contributed to the painful back labor. Kathy was never far away, consistently massaging my back, putting warm towels on my back or simply talking me through the contractions. Her presence and demeanor alone provided my husband and I peace and made us feel more comfortable.  As time went on, and the back labor became more painful, I asked for an epidural. Once again, Kathy was right there, literally holding my hands as the doctor inserted the needle. Unfortunately, Kathy's shift ended before my son was born but her time with me so was incredibly appreciated and valued. She truly made my first labor, one that came with many unexpected twists and turns, as comfortable as she possibly could and for that I am extremely grateful and appreciative. <

After my son was born, we were taken to a the room that we would stay in until we were discharged on Thursday. Once again, we saw many nurses, who were all kind and helpful, but one especially stood out:  Margaret "Peggy" Comerford. She was one of the kindest nurses my husband and I have ever met, and her demeanor was so calming and peaceful. Our first few days as new parents were filled with worry and anxiety in caring for our son, and Peg took so much of that away, constantly caring for us and him, telling us we were doing a great job, and attending to our every need. She was always asking if there was anything she could do for us, whether it was bringing my medicine, providing a drink, changing the bedsheets, etc. There were even moments when Peg would just stop in to talk with us and our family to be sure we were doing ok and answer any questions we may have had, of which we had many. As we packed our bags to depart for home, we joked with Peg that we honestly wished she could come home with us; that's how kind and sweet she was.

While the vision I had imagined for my labor was anything but, I still clung to my other hope to be able to breastfeed. After ultimately having a c-section and not being able to see my son right away, I had many fears that breastfeeding would not be successful. Because Luke was born at 11:33 on Monday night, there weren't any lactation nurses available to help me get started, so I just did the best I could until someone was available. The first few days were filled with doubt and worry, worry that it wasn't working, that he wasn't getting enough, etc. 

Eventually, we met Tammy, a lactation consultant, and she, like Kathy and Peg, truly put our minds at ease and gave me the confidence (as well as some incredibly helpful information and tips) to know that we were going to have success in breastfeeding and that this was going to work. Tammy was so helpful in our short time together that I asked her if she could check in on my son and I the following day, and without hesitation, she said yes. I only later learned that she was not scheduled to see patients the next day, as she only had some internal meetings scheduled. However, she made time to come see Luke and I and once again provided invaluable advice and support that unquestionably helped to lay the groundwork for successful breastfeeding. When I also asked Tammy, like Peg, if she could come home with us, she smiled and quickly wrote down her cell phone number and told me to call her any time. While I haven't had to call Tammy, I was beyond impressed and appreciative that she would go to such lengths to help me.

My quiet time has ended and I'm now finishing typing this email one handed as I hold my son in my arms. I was so impressed and appreciative of the actions of these three nurses that I simply had to write to you. I regret not knowing the last names of Kathy or Tammy but hope that they can still be identified and acknowledged for their superior efforts and willingness to go above and beyond. All in all, I had a tremendous experience at Mercy and thank you for all your efforts and for the team of doctors and nurses on staff.

– Rachel Suminski

In 2006, my son was born on his actual birth date but was having issues with his temperature regulating.

The nurses in Mercy Hospital's NICU were wonderful. They let me come in and sit with him and helped me to walk around with him.

When my daughter was born in 2010, the care was wonderful again. I was scared because she was born a month early, but the nurses on the floor really supported me through the process.

– Erin

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