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Wound Care Doctors & Services

While most wounds heal uneventfully by normal bodily processes, some do not. A problematic wound is typically one that has not healed within 4 weeks.

When wounds fail to heal, the underlying reasons must be identified. These reasons are varied and may include conditions such as infection, uncontrolled diabetes, peripheral arterial disease (PAD), swelling and repeated trauma.

Whatever the cause, non-healing wounds lead to pain, disability, prolonged hospitalizations and impaired quality of life.

Listen to Dr. William Lagaly, Medical Director of the Advanced Wound Healing Center at the Mercy Ambulatory Care Center, discuss wound care on 96.1 WJYE-FM. As a guest on the radio station's 30-minute Spotlight on Health program, Dr. Lagaly explains what a non-healing wound is, when to seek treatment and what to expect during your visit.


Under Program Medical Director Dr. Lee C. Ruotsi, the Catholic Health Advanced Wound Healing Centers focus on the evaluation and treatment of chronic, problematic and non-healing wounds using the latest generation of wound healing technology.

What We Treat

  • Ulcers, wounds or sores that will not heal or keep returning; these include diabetic foot and lower extremity ulcers, venous insufficiency ulcers, arterial insufficiency ulcers and pressure ulcers (bedsores)
  • Skin grafts and/or flaps that have failed or are in the process of failing
  • Surgical wounds that have reopened or in any way have failed to heal
  • Edema (swelling) and lymphedema
  • Delayed soft tissue radiation injury (i.e. radiation injuries to bowel and bladder)
  • Mandibular Osteoradionecrosis (delayed radiation injury to jaw)
  • Chronic Osteomyelitis (bone infection that has failed to respond to standard treatment)


Diabetic patients are at increased risk for acquiring foot ulcers that can become non-healing wounds. If you have slow-to-heal wounds due to diabetes complications, we have state-of-the-art solutions that can dramatically accelerate the healing process. In fact, many of our patients heal within half the time. For you, that could mean new relief from the slow, frustrating struggle to heal your wound.

Number of Weeks to Heal a Wound

How We Treat Wounds

Treatment may include:

  • Individualized dressing management
  • Debridement – removal of debris and/or dead tissue from wound
  • Bioengineered skin and tissue replacement
  • Compression wrapping (for ulcers associated with swollen legs)
  • Electrical stimulation (E-Stim) – a treatment in which a very low electrical voltage is applied to the wound in order to stimulate cellular healing elements
  • Hyperbaric Oxygen therapy – a treatment in which the patient breathes 100% oxygen while inside a treatment (Hyperbaric) chamber at a pressure that is roughly twice atmospheric pressure. This enriched oxygen environment promotes the development of new blood vessels (angiogenesis) and promotes the growth of new tissue and skin within certain wounds.

Dr. Lee Ruotsi and the Hyperbaric Chamber

Dr. Lee Ruotsi and the Hyperbaric Chamber

  • Transcutaneous oxygen testing to determine blood/oxygen supply to wound area

Why Catholic Health?

Advanced Level of Care

At a Catholic Health Advanced Wound Healing center, patients suffering from non-healing wounds have access to proven treatment options provided by credentialed staff who specialize in the latest treatment methods available for the treatment of your wound(s). We work with our colleagues at Catholic Health Partners In Rehab to ensure that each patient receives the appropriate care in the right setting.

Optimal Healing Environment

We understand that a wound is typically the end result of a number of varied medical problems. Through a multidisciplinary approach with your primary care and specialty physicians, our goal is to gain control of all of the factors impacting wound healing in order to place your wound in an optimal environment for healing.

Prevention of Future Wounds

In preparation for the post-healing phase, a comprehensive educational process is in place to help you put the appropriate measures in place to prevent future wound related problems.


Wound Treament Locations

Becoming a Patient

A physician referral is not necessary to receive treatment. Please call a location above to schedule a consultation or to receive more information.


Most insurances are accepted.

A difficult 2 1/2 years of seeing experts and having costly, painful treatments had left my mom's stage 4 wound in very poor condition. This painful wound just would not heal.

Several doctors, nurses, and specialists had treated her, stating, "She will have this wound for the rest of her life, just try to keep it clean." Another expert said, "Keep her in bed, up for meals only." For weeks and weeks, my mother could not sit in her favorite chair, play her games, do her crafts, go out shopping, or a visit with family. She had no quality of life. Another expert said, "This wound will only heal if skin graphs and surgery are performed, and even then, it may not fully heal.“

Thousands of dollars were spent, but most importantly, my mom suffered pain from this awful stage 4 wound.

Dr. Rohan, mom's primary doctor, had learned of the Advanced Wound Healing Center that had recently opened in Orchard Park, New York. He called me and insisted that I take her there ASAP.

She was seen immediately by Dr. William Lagaly.

My mom has Parkinson's Disease with Dementia. One of the first things I noticed was that the staff and Dr. Lagaly treated my mom with respect and dignity. They all spoke with her, asked her how she was, and genuinely tried to communicate with her. Sadly, most people ignore her and just want to speak with me.

He immediately did a full assessment of her and started her on a treatment plan. This treatment plan was an antibiotic solution that Dr. William Lagaly had put together himself. After years of no movement to heal, this stage 4 wound began to close. Dr. William Lagaly found just the right treatment.

Today, I heard, "This wound is healed!" I just can't believe it!

This is an exceptional doctor who is an expert in his field. He is caring, considerate, and most of all, he invests himself in his patients (a rare trait seen today). His staff is wonderful!

This office is clean, bright and beautiful. I can't express enough thanks to this wonderful doctor and the staff.

Please, if anyone has a skin or wound problem of any kind, go to the Advanced Wound Healing Center in Orchard Park NY. We are so fortunate to have this facility in Western NY.

– Connie Rogers

Save a Leg, Save a Life Foundation

The Save A Leg, Save A Life Foundation aims to reduce the number of lower extremity amputations and to improve the quality of those who have wounds and complications of diabetes and peripheral arterial disease.

In its Buffalo chapter, medical professionals, caregivers, and patients gather together to learn more about medical treatments available and options to prevent amputations.

Click here for more information.

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144 Genesee Street
Buffalo, NY 14203

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