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Senior Services

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Senior Health

Catholic Health Senior Services is one of the largest and most respected providers of care for seniors in Western New York.

Senior Services offers the following services:

Experienced case management coordinators and patient access specialists are available through Care Connection at (716) 706-3282 to ease coordination and referrals to programs.

Why Catholic Health?

Our Standards

In comfortable, homelike settings, we deliver the finest in senior care, and are recognized within our communities for both quality and compassion. Our efforts are guided by a stringent set of internal standards that enhance the care we provide, including:

  • fostering patient/resident independence
  • preserving dignity and respect
  • providing personalized service and treatment plans and goals
  • protecting patient/resident privacy
  • nurturing the spirit while fostering individuality
  • encouraging open communication and participation of family and friends
  • collaborating with local community services groups and agencies who specialize in meeting the needs of seniors and subacute patients

Quality of Care

Quality care means achieving the best possible outcomes for our patients and residents. Our team of interdisciplinary professionals, who have special training in caring for seniors and those with short-term rehabilitation needs, includes:

  • physicians and nurses
  • physical, occupational and speech therapists
  • pharmacists
  • dietitians and nutritionists
  • social workers and case managers
  • chaplains
  • activity directors
  • patient and staff educators

Together we ensure that the appropriate level of care is provided at all times.

To learn about the quality of care that we provide, visit the New York State Department of Health Nursing Home Compare website.

Ease of Referrals

Catholic Health Senior Services has a streamlined admissions process, allowing for easy referrals to our senior services programs.

Referrals are accepted from physicians, Catholic Health facilities, family members and community health service organizations. Community case managers at hospitals coordinate a patient’s referral to our senior services programs through the Catholic Health Care Connection, (716) 706-2382. This number is equipped with a voice mail system in the event Central Intake coordinators are servicing other clients at the time of your call.

Multiple Payment and Insurance Options

Several payment options are available, including private pay, Medicare and Medicaid. Financial counselors will help guide patients and their caregivers through this process at the time of referral/admission.

In general, Medicare will pay for short periods of skilled nursing facility care for eligible patients who have been hospitalized for at least three days and need continued care. Medicaid will pay for long nursing home stays for those whose income and savings are insufficient to cover the cost.

Subacute rehabilitation services are covered by most insurance plans including Medicare, Medicaid, Workers’ Compensation, No Fault, Blue Cross/Blue Shield, Community Blue, Univera and Independent Health.

Medical adult day healthcare, including transportation, is usually covered by Medicaid. A private pay option is also available for this service.

Resources for Seniors

Frequently Asked Questions

Senior services and long-term care can be confusing. We have compiled several frequently asked questions that may help in your decision making.

To download our Frequently Asked Questions, click here.

Nursing Home Checklist

Checklists can help you evaluate the facilities you call or visit. Be sure to compare the lists for each. This will help you select a facility that is a good choice for you or your loved one. Please refer to the Nursing Home Checklist to help in your decision making.

To download our Nursing Home Checklist, please click here.