The Footprints on the Heart Program helps families cope with the loss of a baby caused by miscarriage, ectopic pregnancy, stillbirth, and newborn death.
If you've experienced the loss of a baby, we can help.
Catholic Health Locations
M. Steven Piver M.D. Center for Women's Health and Wellness
Seton Professional Building
2121 Main Street
Buffalo, NY 14214
Phone & Hours
Bereavement information is given to each family before they leave the hospital. This information is specific to your situation and is tailored to the type of loss experienced.
We just found out that we lost our baby.
I had no signs or symptoms of miscarriage. We are devastated and slowly trying to heal, although it just doesn't seem possible right now. I went for the D & C Procedure at Sisters Hospital and was touched by the folder of information given to us. I am so happy that you and Sisters Hospital recognize our precious baby as a real life and a real loss. The "dear friend" letter really comforted me, although I don't have enough strength yet to read the poem.
The Cuddle Cot is one of many ways that we help families cope with stillbirth. Parents prepare for months for the birth of their baby and when a loss occurs, they should have the time they need to say goodbye.
The Cuddle Cot gives bereaved parents the gift of time, by allowing them to hold and cuddle their baby for as long as they need. Warm hospital rooms can accelerate the decline of the infant’s body. The Cuddle Cot, an electric cooling pad placed in a baby bassinet, slows the process by gently and quietly cooling the infant’s body, sparing parents the trauma of being separated from their baby before they are ready.
The Cuddle Cot is available at at Sisters of Charity Hospital and Mercy Hospital of Buffalo.
Watch the video below to hear about one family's experience with the Cuddle Cot.
It gave us the irreplaceable gift of time.
Most parents are blessed to have many memories and experiences with their children. The only experience I will ever have with my son is the time I spent with him in the hospital after delivery. Having access to a Cuddle Cot gave me the opportunity to spend several uninterrupted hours with him so that I might carry that one and only memory with me.
– Corey Kruss
The Footprints on the Heart Program provides bereavement support staff at multiple hospital locations. These experienced professionals offer individual counseling for patients who have experienced infant loss. When you speak with our associates, they will:
- Discuss with you the issues surrounding the loss of a baby
- Find ways to help you cope with your feelings of loss
- Teach you how you can memorialize your baby
- Help you to find others who can also help with your journey towards healing
At Sisters of Charity Hospital, our program is led by Amy Creamer.
Amy has a Masters degree in Mental Health Counseling from Medaille College. She also has been working with pregnant and postpartum women for over 8 years as a childbirth educator, doula and counselor.
Amy can be reached by phone at (716) 862-1678 on Monday, Tuesday, Thursday and Friday, or by email at firstname.lastname@example.org.
At Mercy Hospital, our bereavement support staff includes Jen Liberti and Lisa Wolff.
Jen graduated from Buffalo State College with a degree in Business Administration. She also received a degree in Nursing from Erie Community College and has worked for Mercy Hospital since 2012. Following a personal loss, Jen started volunteering at the WNY Perinatal Bereavement Network, where she found herself connecting with patients and offering guidance and support. She became part of our Maternal Child staff, completed "Resolve Through Sharing" bereavement training, and has been working with bereaved parents ever since.
Jen can be reached at (716) 828-2618, or by email at email@example.com
Lisa can be reached at (716) 828-2618, or by email at firstname.lastname@example.org
At Mount St. Mary's Hospital, our bereavement program is supported by Jessica Jordan.
Jessica can be reached at (716) 517-1510, or by email at email@example.com
The books in our lending library cover topics such as coping with grief and loss, rituals and ways to remember your baby, grief of fathers and grandparents, siblings' grief and pregnancy after a loss.
These books are available during support hours. Please call before your arrival.
The lending library is located at the at the M. Steven Piver Center for Women's Health and Wellness (on the Sisters of Charity Hospital campus in Buffalo).
A bereavement newsletter, “Forget-Me-Not,” is available several times a year and includes information and resources, along with poems and stories written by grieving families and friends. Parents can read and share stories of their babies, find out about community events, and find local support groups and national websites to help in the mourning process.
The newsletter is delivered by mail to your home; a sign-up form is included in the bereavement information folder that you received at the hospital. You may also access the newsletter online at the Western New York Perinatal Bereavement Network website.
For more information, please contact Dawn Both-Kim at firstname.lastname@example.org.
A candlelight memorial service is an adults-only event held every January in the Sisters Hospital Chapel.
Ornaments and a candle are given to couples as a token of our support, and readings and music are selected to honor, heal and remember precious babies gone too soon.
Invitations for this event are mailed to adults who have experienced a loss at Sisters Hospital and adults who have attended the Footprints on the Heart support groups within the past two to three years. Others are welcome to attend and should contact Amy Creamer at (716) 862-1678 for more information.
A memorial service is held in May and October at our memorial stone at Mt. Olivet Cemetery (4000 Elmwood Ave. Kenmore, NY).
This non-denominational service honors and recognizes all babies who have been miscarried or who have died within the past six months.
Readings and songs provide support and acknowledge that the baby is valued, respected and remembered. Reservations are not needed.
Parents will receive an invitation by mail 2-3 weeks before the memorial service takes place. Family and friends are welcome to attend.
Individuals who have not received an invitation but wish to attend should contact Amy Creamer at (716) 862-1678.
An annual Walk to Remember in October is a short walk that allows parents to come together to walk in memory of their beloved babies. The event is hosted by the Western New York Perinatal Bereavement Network and includes a tree planting, balloon release, and songs and readings.
For more information, please contact Christine Scott, Director of the Western New York Perinatal Bereavement Network, at (716) 626-6363.
Other events by the Western New York Perinatal Bereavement Network include an Evening to Remember and a Parents Day Brunch to recognize those who have experienced a loss. For more information, please contact Christine Scott, Director of the Western New York Perinatal Bereavement Network, at (716) 626-6363.