The staff at Mercy Hospital of Buffalo is dedicated to making the birth of your baby an experience that you and your loved ones will always cherish. Some of the ways we show our dedication:
- Private patient rooms
- Award-winning service (click here to see our awards)
- Midwives who are available 24/7
- Critical care units for moms and babies who require extra care
- A free Halo sleep sack for baby
The staff at Mercy Hospital is dedicated to making the birth of your baby an experience that you and your loved ones will always cherish.
Tour Our Hospital
Watch the video below for an overview of the amenities available at the Mercy Hospital Family BirthPlace.
To schedule a tour, please contact us several weeks before your due date. Call HealthConnection at (716) 706-2112.
If you are attending one of our Prepared Childbirth classes, your tour is scheduled as part of your program. You do not need to make separate arrangements.
Following the birth of your child, you will be admitted to our Family BirthPlace for your recovery and to bond with your baby.
In the Family BirthPlace, one nurse cares for three to four moms and their babies.
Because your nurse coordinates your care as well as your baby’s, she can explain infant care techniques and point out different aspects of infant behavior right from the start. She is there to address your healthcare needs, alleviate your concerns, and offer valuable encouragement and support.
Babies are encouraged to room with their parent; dimmer lights in our patient rooms make it possible for babies to stay comfortably with mom and dad. If babies are returned to the nursery, they will receive care from the same registered nurse who cares for mom.
Private Patient Rooms
There are 26 standard patient rooms in the Family BirthPlace; all are private and include a private shower and bath. Standard rooms include a sleeper sofa for a visitor to spend the night.
On the rare occasion that all private rooms are occupied, semi-private rooms are offered.
You may also choose to stay in a Celebration suite, depending on availability. Four suites, available for an additional $100 per night, include:
- Flat screen TVs
- Private closets
- Showers and baths
- Dining areas, complete with a refrigerator and Keurig coffee maker
- Double sleeper sofas for loved ones
- A meal for mom’s significant other
- Free parking voucher
The Celebration Suites are available on a first come, first serve basis for all patients, including those who have a scheduled birth, and cannot be reserved in advance.
When you arrive in Labor and Delivery, please let your nurse know of your preference.
After you deliver, we will let you know if a suite is available, and your husband or a family member will be asked to pay the suite charge at the business office.
If a suite is not available, you will have the option of being added to a waiting list and transferred should one become available during your hospital stay.
We do our best to ensure that you have your suite for your entire stay. We try not to move postpartum patients for their safety and convenience.
Neonatal Intensive Care Unit
Our Level II Neonatal Intensive Care Unit is equipped with state-of-the-art technology to provide exceptional care for your baby.
Our NICU sets us apart from other hospitals who must transport acutely ill or premature babies to a different facility, separating mom and baby. At Mercy Hospital, both mother and child receive care at the same place and in a matter of minutes, resulting in the best outcomes possible.
In our NICU, one nurse is assigned to only two or three babies so that each child receives the care needed for optimum health.
Rooms for Parents
Prior to baby's discharge, parents can stay overnight in a standard patient room to familiarize themselves with the 24-hour needs of their baby. While we cannot reserve rooms in advance, we do our best to accommodate NICU parents who need to be with their baby.
For babies in the NICU, cuddling can lead to better tolerance of pain, more stable body temperatures and stronger vital signs.
The NICU Cuddler Program supports the development and growth of premature babies by providing advanced volunteer “cuddlers”. The volunteers are hospital-trained to interact with premature babies during times when their parents can’t be with them at the hospital.
Our volunteers put babies at ease in the midst of beeping monitors and the echo of machines at work. The cuddlers hold the babies, read to them or quietly sing to them. This serene interaction provides comfort and appropriate stimulation, which helps premature infants to grow faster and hopefully go home sooner. Volunteers do not feed, change diapers or walk around with the babies.
Our cuddlers go through extensive training beyond what is required of a typical volunteer at the hospital. They must maintain strict infection control practices, in addition to all the hospital and NICU policies and confidentiality requirements.