When Phyllis Roach collapsed at home, it could have been the end of her story. But instead, it was the beginning of her journey at Catholic Health, and each step brought new health challenges.
Her life was saved thanks to the emergency responders and the ER team at Kenmore Mercy Hospital.
Before she could undergo quadruple bypass surgery at the Heart Center at Mercy Hospital, doctors first had to treat a bladder condition. After heart surgery, she developed a kidney problem.
At each step along the way, information was shared and medical teams worked together to address every issue.
Phyllis’ last stop was the HeartStrong subacute care program at McAuley Residence in the spring of 2010. There, a team of experts provided the education and rehabilitation she needed to get back on her feet and back home to continue her recovery.
“It all happened so fast. One moment I’m coming home from work, the next I’m waking up in the emergency room," Phyllis said. "The doctors and nurses found the right answers at every turn, and the team that cared for me was dedicated and kind, never giving up. I’m keeping that positive attitude, and every day I’m that much closer to going back to the life I love.”