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  1. About Us
    1. Mission, Vision, and Values
    2. Sponsors and Members
    3. Leadership
    4. Catholic Charities
      1. Erie County
      2. Cattaraugus County
      3. Chautauqua County
      4. Genesee and Orleans County
      5. Niagara County
      6. Wyoming County
      7. Food Pantries
      8. Services for the Aging
      9. Youth Education and Work Readiness
      10. Services for Families
      11. Preventive Services
      12. Behavioral Health Services
      13. Additional Services
      14. Parish Outreach Sites
    5. Giving
      1. Continuing Care Foundation
      2. Kenmore Mercy Hospital Foundation
      3. Mercy Hospital Foundation
      4. St. Francis Foundation
      5. St. Joseph Hospital Foundation
      6. Sisters Hospital Foundation
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      1. Obtaining Records
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  2. Facilities
    1. Hospitals
      1. Kenmore Mercy
        1. Administration
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        3. Services
        4. Patient/Visitor Information
        5. Kenmore Mercy Hospital Foundation
        6. Smoke-Free Campus
        7. Awards and Recognitions
      2. Mercy
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        2. Phone Directory
        3. Services
        4. Patient/Visitor Information
        5. Mercy Hospital Foundation
        6. Awards and Recognitions
        7. ED Construction Update
      3. St. Joseph
        1. Administration
        2. Phone Directory
        3. Services
        4. Patient/Visitor Information
        5. St. Joseph Hospital Foundation
      4. Sisters
        1. Administration
        2. Phone Directory
        3. Services
        4. Patient/Visitor Information
        5. Sisters Hospital Foundation
        6. Awards and Recognitions
    2. Continuing Care Division
      1. Medical Rehabilitation Unit
      2. Subacute Care Facilities
        1. Father Baker Manor
        2. McAuley Residence
        3. St. Francis of Buffalo
        4. St. Francis of Williamsville
      3. Senior Services Facilities
        1. Father Baker Manor
        2. McAuley Residence
        3. Mercy Nursing Facility at OLV
        4. St. Catherine Labouré
        5. St. Elizabeth's of Lancaster
        6. St. Francis of Buffalo
        7. St. Francis of Williamsville
        8. St. Vincent's of Dunkirk
      4. OLV Senior Neighborhood
      5. Outpatient Rehabilitation
        1. AthletiCare Amherst
        2. AthletiCare Kenmore
        3. AthletiCare Orchard Park
        4. Partners In Rehab Depew
        5. Partners In Rehab East Aurora
        6. Partners In Rehab St. Joseph Hospital
        7. Partners In Rehab Sisters Hospital
        8. Partners In Rehab West Seneca
    3. Home Care
      1. Let Us Help
        1. Contact CHS Home Care
        2. Catholic Health Home Response
        3. Customized Service Packages
        4. Help After Discharge
        5. Maintaining Independence
      2. Physicians Click Here
      3. Mission and Community Service
      4. Award Winning Service
      5. Our Caregivers
      6. Spiritual Care
      7. Fast Facts About Home Care
      8. A Message from the President
    4. Diagnostic and Treatment Centers
      1. Chestnut Ridge Family Practice
      2. Clarence Diagnostic Center
      3. Mercy Ambulatory Care Center
      4. Mercy Diagnostic and Treatment Center
      5. Mercy Diagnostic Center
      6. Sheridan Health Care Center
    5. Primary Care Centers
      1. Chestnut Ridge Family Practice
      2. Clarence Sheridan Medical Center
      3. Holland Family Health Center
      4. Kenmore Specialty Center
      5. Ken-Ton FamilyCare
      6. Lovejoy - St. Vincent Health Center
      7. Mercy Health Center
      8. Mercy OB/GYN Center
      9. Mercy Pediatric Center
      10. OLV Family Care Center
      11. Powers Road Medical Practice
      12. Riverside Blackrock Family Care
      13. Sisters Family Health Center
    6. Laboratory Sites
      1. Amherst/Williamsville
        1. 5839 Main Street, Williamsville
        2. Clarence Sheridan Medical Center
      2. Buffalo
        1. Sisters of Charity Hospital
        2. Riverside BlackRock Family Care
        3. Northwest Community Health Center
        4. 1616 Kensington Avenue, Buffalo
        5. Marian Professional Building
      3. Cheektowaga
        1. 20 Losson Road
        2. St. Joseph Hospital
        3. 3884 Broadway
      4. Derby
        1. Medical Services
      5. East Aurora
        1. Mercy Diagnostic Center
      6. Hamburg
        1. Omni Pain & Wellness Center
      7. Kenmore/Tonawanda
        1. Kenmore Mercy Hospital
        2. Kenmore Medical Office Building
        3. Ken-Ton FamilyCare
        4. 3800 Delaware Avenue
        5. Northtown Medical Group
      8. Orchard Park
        1. Mercy Ambulatory Care Center
        2. 6173 West Quaker Road
      9. West Seneca
        1. Mercy Diagnostic and Treatment Center
        2. 290 Center Road
      10. Wheatfield
        1. 3799 Commerce Court
  3. Services
    1. Bariatric Surgery
    2. Cancer Services
      1. Breast Cancer
    3. Cardiology
      1. The Heart Center
      2. Cardiac Rehabilitation
      3. Diagnostic Procedures
    4. Care Connection
    5. Chemical Dependency
    6. Expressly for Women
      1. Natural Family Planning
      2. Osteoporosis Resource Center
      3. Wildermuth Center
      4. Ready, Set, Parent!
    7. HealthConnection
      1. Upcoming Events
      2. Diabetes Education
      3. Childbirth Education
      4. Mission on the Move
      5. Flu Shots
    8. Home Care
    9. Imaging/Radiology Services
    10. Laboratory Services
    11. Language Assistance
    12. Nutrition Counseling
      1. Nutrition Counseling at Mercy Hospital
      2. Nutrition Counseling at St. Joseph Hospital
    13. Palliative Care
    14. Orthopedics
    15. Primary Care Services
      1. CHAMP Program
      2. Convenience Care
      3. Parish Initiative
    16. Rehabilitation Services
      1. Physical Therapy
      2. Occupational Therapy
      3. Speech Therapy
      4. Specialty Services
        1. Aquatic Therapy
        2. Golf Injury Treatment and Prevention Program
        3. Hand Therapy
        4. Industrial Rehab and Functional Testing
        5. Myofascial and CranioSacral Therapy
        6. Neuro-rehabilitation
        7. Pelvic Pain/Incontinence Management
        8. Performance Enhancement
        9. Stroke Rehabilitation
        10. Vestibular Therapy
        11. Wound Management
      5. Sports Outreach Program
      6. Subacute Care
      7. Medical Rehabilitation Unit
    17. Senior Services
      1. OLV Senior Neighborhood
        1. Victory Ridge Apartments
        2. Mercy Nursing Facility at OLV
        3. PACE/LIFE
        4. Father Baker Gaslight Park
        5. Main Street
        6. Capital Campaign
        7. OLV Frameworks Project
        8. A Rich History
        9. Part of the Community
        10. OLV in the Media
        11. Continuing Care Foundation
      2. Long-Term Care
      3. Subacute (Short-Term) Care
      4. Adult Home
      5. Medical Adult Day Care
    18. Sleep Center
      1. SleepCare (St. Joseph)
        1. Meet the Medical Staff
        2. Sleep Do's and Don'ts
        3. Common Sleep Conditions
        4. Physician Order Form
        5. View Sleep Lab Rooms
      2. Sleep Lab (Mercy)
    19. Spiritual Care
    20. Stroke Services
    21. Vascular Services
  4. News
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    4. Annual Report
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    8. Physician Resource
  5. Physicians
    1. Find a Doctor
    2. Practice Opportunities
    3. Contact Physician Recruitment
    4. Medical Education
      1. CHS Internal Medicine Training Program
      2. Institutional Review Board
        1. IRB Meeting
      3. The Graduate Medical Dental Consortium of Buffalo
      4. Obstetrics and Gynecology Residency Program
        1. Curriculum
        2. Application Process
        3. Modules
        4. Salary
        5. Educational Activities
        6. Faculty
        7. Strengths of Sisters Hospital
      5. Osteopathic Training Program
      6. Podiatric Medicine and Surgery
    5. About Western New York
    6. Clinical Gateway
    7. Physicians - Update Your Information
  6. Nurses
    1. Apply Online
    2. Benefits
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  7. Careers
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    3. Application Instructions
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    6. Referral Bonus
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    8. Volunteering
  8. Quality
    1. Quality Data
      1. Kenmore Mercy Quality
      2. Mercy Hospital Quality
      3. St. Joseph Hospital Quality
      4. Sisters Hospital Quality
    2. Speak Up™
    3. Technology
    4. Certifications, Designations, and Recognitions
  9. Health Library
    1. Cancer Information
    2. For Your Heart
    3. Glossaries and Print-Out Forms
    4. Quizzes and Calculators
    5. Health News Headlines
    6. Health Topics A-Z
    7. Health Topics Español
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  10. Associates
    1. KMH
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      1. Mercy Connection
      2. Podcasts
      3. Weekly Prayer
    3. SJH
    4. SOCH
    5. CCD
    6. Home Care
    7. Events
    8. Mission
    9. SOCH/SJH Transition
    10. Nurse Training

Home » Facilities » Hospitals » Mercy » Patient/Visitor Information

Patient and Visitor Information

Visiting Hours

General

11:30 a.m. to 8:30 p.m.

Cardiac Care Unit, Intensive Care Unit, Open Heart Unit (Immediate Family Members Only)

11 a.m. - 12 p.m. 
4 p.m. - 5 p.m. 
8 p.m. - 9 p.m.

Pediatrics

Parents may visit 24 hours-a-day.

7 McAuley West

11:30 a.m. - 2 p.m.
5 p.m. - 8 p.m.

Maternity

Fathers may visit 24 hours-a-day.
Grandparents and siblings may visit 11:30 a.m. - 8:30 p.m.
Open visitation from 11:30 a.m. - 8:30 p.m.

Patient Information Guide

Click here to download the Mercy Hospital Patient Information Guide. The guide provides information you may need if you visit Mercy Hospital.