McAuley Residence

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A Department of Kenmore Mercy Hospital

Becoming a Resident

To apply for admission, download an application and submit it to Kathleen Juenker, BSW, Admission Coordinator, by faxing it to (716) 447-6620 or by mailing to the following address:

McAuley Residence
1503 Military Road
Kenmore, NY 14217

We welcome you to come visit us and see our facility. For more information or to schedule an individual tour, please contact Kathleen Juenker at (716) 447-6373 or

Additional Information


1503 Military Road
Kenmore, NY 14217


(716) 447-6600


(716) 447-6620


AthletiCare Kenmore
Kenmore Laboratory Services
Kenmore Medical Office Building
Kenmore Mercy Hospital
Kenmore Specialty Center
Ken-Ton FamilyCare Center
Tonawanda Laboratory Services


Assistance with Daily Living Activities
HeartStrong Subacute Rehabilitation
Skilled Nursing for Seniors
Subacute Rehabilitation

Between mom's admission and discharge, we experienced care, competence and compassion.

How do we acknowledge the care of caregivers at McAuley who each played a role in my mother’s rehabilitation?

I wish I had the names of all the wonderful aides and cooks, nurses and doctors, therapists and clergy. But you know who you are. And if you think your individual efforts went unnoticed, you’re wrong.

When mom left McAuley residence for home, she shared hugs of gratitude with several McAuley staffers. So did I.

May such a tragedy never strike again. But if it ever does, may we be fortunate enough to receive the care and kindness we received from McAuley.

– Paul Chimera


Visitors are welcome at any time, but we suggest that you visit between 8 a.m. and 8 p.m. to allow our patients adequate time for personal care and rest.

Internet Access

Wireless internet access is available throughout the facility. We have one laptop with a web cam that patients can access 24 hours a day. The laptop can be requested from the supervisor.


Regular activities are coordinated by our director of activities and may include trips out of the building for shopping or entertainment, seasonal and holiday celebrations, or a morning exercise program to start the day. Daily activities are geared to all levels of cognition and dexterity.

Click here to download our events calendar.

Awards & Recognitions

My Innerview - Top 10% in Nation for Resident and Family Satisfaction (2012, 2013, 2016)

McAuley Residence has been named among the top 10 percent in the country for resident satisfaction, according to a report published by My InnerView, a division of the National Research Corporation.

Residents and their family members were invited to participate in the My InnerView survey, which measures such things as:

  • respectfulness and competency of staff,
  • resident-to-staff friendships,
  • variety of meals,
  • respect for privacy and
  • feeling of security.

Four Star Rating

New York State Department of Health - Four-star Quality Rating (2009)

McAuley Residence has received a rating of four out of five stars consistently since the federal government created its five-star quality rating system in 2009. Four out of five stars is an above-average rating.

The CMS Five-Star Quality Rating System takes into account:

  • Health inspections
  • Staffing
  • Quality measures (i.e. prevalence of pressure sores)

Click here for more information about the CMS Five-Star Quality Rating System.

Quality Assurance & Performance Improvement Accreditation

Providigm - QAPI Provisional Accreditation (2013, 2015)

Providigm’s QAPI Accreditation is based on standards for excellence in continuously improving quality of care and life for nursing home residents. McAuley Residence has been granted provisional accreditation, meeting 3 out of the 4 standards. Click here for more information.

Make a Donation

The Continuing & Home Care Foundation supports Catholic Health's subacute, long-term care and home care facilities. Please consider donating to the foundation to help us continue to provide needed care in Western New York.