Ken-Ton FamilyCare Center
A Department of Kenmore Mercy Hospital
Access Your Medical Records Online
Current patients can access their medical records by logging into our patient portal.
Patients can learn more about accessing their paper records on our Request Medical Records page.
Primary Care: Monday, Thursday: 8 a.m. to 6 p.m., Tuesday: 8 a.m. to 5 p.m., Wednesday: 8 a.m. to 4 p.m., Friday: 8 a.m. to 4 p.m.
Blood Testing: Monday - Friday: 8 a.m. to 3:45 p.m.
Holiday hours may differ, please call ahead.
300 Two Mile Creek Road
Tonawanda, NY 14150
Primary Care: (716) 447-6450
Blood Testing: (716) 447-6489
Primary Care: (716) 447-6486
Blood Testing: (716) 447-6486
The Catholic Health primary care centers accept most insurances, including Medicaid and Medicare.
Healthcare assistance on a sliding fee scale is available.
Don't Have Insurance?
If you are uninsured, you may qualify for Family Health Plus or Child Health Plus, which are public health insurance plans for New York State residents.
Fidelis representatives can help you apply for Fidelis in the waiting room on designated days. If Fidelis representatives are not available on the day of your visit, we can refer you to a representative to arrange for a visit. Please call our office for more information.
Prescriptions will be refilled only during office hours because we need your chart handy to check on dosages and disease status. Plan ahead so that you do not run out of important medicines.
Always have the phone number of your pharmacy available when you call the office.
To expedite your request, you can also ask your pharmacy to send us an e-request for a prescription refill.
Call 911 (Emergency Medical Services) for any life threatening emergency that requires immediate medical care (inability to breathe, severely choking, unconsciousness, seizure, etc.). For poisonings, call the Poison Control Center (716) 878-7654 or 1-800-222-1222.
If you become ill or are injured after office hours or during a weekend or a holiday, your call to the office will go through our answering service. Please limit calls to urgent problems that cannot wait until morning.