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Billing

Insurance

Your Blue Cross, Medicare, Medicaid, HMO or private insurance must be validated at the time of admission.

As a courtesy, we file all healthcare insurance claims for you.

Insurance Coverage

While you are a patient at St. Joseph Campus, you will be cared for in a variety of patient settings. Depending on the tests or procedures ordered by your doctor, there may be several physicians involved in your care and each may bill separately for their services.

• Not all of these physicians participate in all plans. It is your responsibility to check with your insurance carrier to see which physicians are participating members and choose your doctors accordingly or make any necessary arrangements with your health insurance carrier if a physician you select does not participate in your plan.
   
• You must submit a claim form to your physician, in addition to the one you submit for hospital charges, before your insurance company will process the hospital bill.

Please check with your insurance company directly if you have any questions about coverage. They make the final decisions on payments.

Patient Responsibility

Hospital insurance plans do not always provide full coverage of your hospital bill, and your hospital insurance coverage is a contract between you and your insurance company. Although the hospital will assist in processing and expediting your claim, you are ultimately responsible for your account with Kenmore Mercy Hospital. Unless other payment arrangements are made prior to treatment, you will be expected to pay in full the difference for all charges not covered by insurance. We will attempt to secure payment from your insurance carrier.

Patients admitted without insurance coverage are personally responsible for their entire bill, and arrangements for payment will be required prior to an elective admission.

The hospital may require patients to sign promissory notes to ensure payment for portions of their bills not covered by insurance.
Your daily charges include your room accommodations, nursing care, bedside meals, special diets, linen service, housekeeping and other hospital-related services.

Billing Questions

Our billing staff is available to answer any questions you may have regarding your hospital bill. If you have any questions about your bill, please call (716) 601-3641.