Home » Locations » Hospitals » Sisters of Charity Hospital - St. Joseph Campus » Emergency Department

St. Joseph Campus Emergency Department

     

Address

2605 Harlem Road
Cheektowaga, NY 14225

Also at this address:

• Partners In Rehab

Main Number

(716) 891-2400

 

The $6.1 million Emergency Department at Sisters of Charity Hospital, St. Joseph Campus, renovated in 2005, has been designed to provide a soothing environment for patients, staff and visitors dealing with high-stress situations.

• Guests are shielded from the elements by a covered driveway and heated sidewalks.
• Organic materials, a relaxing water feature, soft colors and comfortable furnishings in the lobby work to calm worried families.
• Clerestory windows positioned over staff workstations allow in natural light and reduce reliance on fluorescent lighting.

18 private treatment rooms with sliding glass doors provide privacy and reduce noise and stress. Elevated windows in the treatment rooms allow natural light to fill the rooms while still maintaining patient privacy.

While waiting for test results, patients can relax and watch programs on LCD flat screen televisions in each room or in the discharge waiting room.

Other features include:

• Separate entrances for patients and ambulances
• Wireless Electronic Medical Records System (EMR) and wireless electronic bedside registration creating a completely paperless operation
• 2 Family Consultation Rooms

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When You Arrive

Patients in the ER are seen based on the seriousness of their illness, not the time of arrival.

Triage

When you arrive in the ER for care, either by ambulance or private transportation, your treatment begins when you first speak to a triage nurse about your condition. The triage nurse will take some preliminary information, including the reason for your visit, a brief medical history, and a list of any medications you are taking. He or she will also take your temperature, heart rate, and blood pressure and assign you to a section of the ER most appropriate to handle your condition.

Registration

Following triage, a registration clerk will record some basic medical and insurance information. If you are a former patient, some of this data may already be in the computer system. However, you may be asked to verify its accuracy. If you are too ill, a family member or friend may do this for you. The clerk will ask you or a family member to sign a consent form giving our medical team permission to treat you.

Visitors

Only two (2) visitors will be allowed per patient at one time due to space limitations and to protect patient privacy. 

Visitors must be at least 14 years old. Please make sure younger children are properly supervised in the waiting room.

Cell Phones

Cell phone usage is prohibited in patient care areas. There are designated areas for cell phone use. A courtesy phone is available for visitor use in the waiting room.