So that we may provide appropriate care in a comfortable environment, we ask that you:
Give full information. Tell the staff responsible for your care, everything you can about your condition, including all symptoms, medication you are taking, previous illnesses and hospitalizations.
Report any changes. Inform the staff immediately about perceived risks in care provided and changes in symptoms, medications or general condition.
Follow your instructions. Take all medication as prescribed. Listen carefully to instructions about diet, exercise, etc. Tell the staff if you are having trouble following the instructions. Ask questions if you need additional information.
Keep all appointments. Plan carefully and schedule all tests and optional treatments in advance. If you must cancel an appointment, try to give at least 24 hours notice. Be on time for your appointments.
Accept the results of your actions. All patients have the right to refuse treatment, but be aware of what effect this may have on your health.
Fulfill your financial obligations. Late payments increase overall hospital expenses. Paying your bill on time helps keep medical costs down.
Respect others. Be considerate of the rights of other patients and hospital personnel. The patient is responsible for being respectful of the property of other persons and of the hospital.
Get in Touch
Postal Mail
2121 Main Street, Suite 300
Buffalo, NY 14214