Each year, Sisters of Charity Hospital recognizes three outstanding nurses.
In 2013, Theresa Winner, MSN, PNP, NNP-C, in the NICU was chosen as the Nurse of Distinction.
Jackie Ball, RNC-NIC, BSN, in the NICU and Sue Metzen, RNC-OB, in Labor and Delivery were chosen as Oustanding Staff Nurses.
Theresa Winner, MSN, PNP, NNP-C
|Jackie Ball, RNC-NIC, BSN
Outstanding Staff Nurse
|Sue Metzen, RNC-OB
Outstanding Staff Nurse
The staff members below have been awarded the LOVE Award, a quarterly designation that recognizes Sisters Hospital associates who demonstrate a personal commitment to our values in their daily work.
Anyone can nominate an associate for the LOVE award – patients, visitors, family members, physicians, volunteers and co-workers.
Meet our most recent award-winners below:
2012 – Fourth Quarter Winner
Transporter Benton Wood and fourth quarter LOVE Award winner was nominated by a co-worker, who said:
"Brent treats people the way that we all would like to be treated. He is always respectful and concerned with how others feel. Brent is a truly compassionate person!"
"We had a young man with intellecutal disabilities that had to have surgery. He was extremely frightened and could not comprehend what was going to occur. He would not get on a transport cart and had to be walked down from ambulatory surgery by his mother and Brent. When our patient arrived in the pre-hold area, he continually walked out of the area. Each and every time he tried to leave, Brent would respectfully and sensitively guide our patient back to where he needed to be. He made a situation that was very trying and stressful to our patient and family so much better."
2012 – Second Quarter Winner
Home Respiratory Liaison Lisa Michalak received the LOVE Award in the second quarter of 2012. She was nominated by a co-worker, who said:
"Lisa goes above and beyond to enhance the customer experience. She locates and delivers oxygen tanks and other DME equipment to the patient rooms and takes the time to educate patients and family on how to use it. Her focus is always on the patient. If the patient does not have insurance, she will find a way to get charity care from the vendors."
"She has a professional and friendly demeanor that makes it enjoyable to work with her. She communicates well with all patients' families and members of the multidisciplinary team. I am honored to work with Lisa. "
2012 – First Quarter Winner
Patient Care Assistant William Walsh was nominated for the LOVE Award by a co-worker, who said:
"I was working on getting my nursing degree while balancing family and work. A tragic event occured when my husband was involved in a deadly motorcycle accident. We were married for 12 years and have 3 beautiful children. It was a Tuesday and I was to take my nursing boards that Friday.
When I came back to work, I learned that Bill was the person who initiated the collection of donations and paid time off (PTO) so that I could stay home with my children and focus on my boards. I would like to have him recognized for his caring manner. I successfully passed my boards in 2009 and became a RN. "
2011 – Fourth Quarter Winner
Labor & Delivery Nurse Diane Malecki was nominated for the LOVE Award by a patient, who described Diane as "professional, efficient, helpful and caring at all times."
The patient said, "She was in my room within a minute if I needed help getting out of bed to use the lavartory, and she made sure that I was covered when getting out of bed when there were visitors. She gave me medication when I was in pain, taught me how to use the breathing aspirator, made me a spritzer so that I would stay hydrated and brought my egg-crate bed padding to my new room after I was moved out of Labor & Delivery."
"Diane stands out and is one of the top nurses at Sisters Hospital."
2011 – Third Quarter Winner
Facilities & Engineering Manager Martin Wagner was noted for being a hard worker in every sense of the word. He exemplifies the mission and values of Catholic Health each day in his interactions and encounters of all those his serves.
He responds to work order requests in a timely manner and sticks with a situation until it is resolved.
His nomination stated that Marty "makes the difference" between an associate and an "associate who cares!"
2011 – Second Quarter Winner
Nominated by her colleagues in the Interventional Radiology department, Office Clerk Olivia Ortiz was given the LOVE Award for her kindness and willingness to assist others. Her nomination stated:
"She is a great asset to the Radiology Department. She always has a smile on her face which, leaves a smile on your face as well. Olivia is very compassionate with our patients and is especially sensitive with patients who have difficulty understanding procedures due to limited english proficiency. She continually demonstrates the mission and values of Catholic Health each day in all her interactions."
2011 – Second Quarter Winner
Dianne Gordon, a nurse at the M. Steven Piver, M.D. Center for Women’s Health & Wellness, was nominated for LOVE Award by a patient, who said that Dianne was responsive and easy to confide in. The nomination stated:
"I had some disturbing genetic test results which required me to quickly get a breast MRI. Dianne got right to it and had this approved and scheduled within days, and her communication was excellent. Then I had to bring my sister in for consult. Again, Dianne was professional and created an atmosphere where both my sister and I were able to articulate our fears, and she smoothed the way prior to the consult with Dr. Piver."
When the patient developed another medical condition, she said that Dianne returned her call faster than she would have expected and took her concerns to the doctor. She set up her appointment with a physician who could diagnose and treat her condition.
"By the time I was in the office, I was tired and emotional. Dianne seemed to pick up on this and was so gentle and reassuring. She listened to me. I felt that she genuinely cared about my problem. Of course I came to see the physician, but Dianne is the catalyst here that calms fears before the doctor even gets in the room."
2011 – First Quarter Winner
Cliff Nelson, a groundskeeper at Sisters of Charity Hospital, was nominated for the LOVE Award by a physician, who said:
"I am here every day of the year to make the rounds, and I have watched Mr. Nelson work tirelessly in the cold, in the snow, in the rain, doing his job almost to perfection. I once congratulated him on so working hard and doing such a good job, and he responded, 'It's a team effort.' Today, I came in at 6:30 a.m., and in the pitch dark, he was already cleaning the grounds in front of St. Catherine's."
In his nomination, the physician remarked that an associate to whom he had spoken said that Cliff is "one of our unsung heroes."
2010 – Fourth Quarter Winner
A technician in the Imaging department, Mark Stanley won the LOVE Award in the fourth quarter of 2010. He was nominated by 5 of his colleagues in the Operating Room, all of whom are nurses.
The nomination noted how Mark is always very helpful and caring – many times going out of his way to help staff and the patients. Mark helps without needing to be asked. He is always encouraging and positive. Kindness and empathy are a part of his daily demeanor.
Mark is a great asset to the Surgical Services team and the Imaging Department. He is respected by colleagues and is always respectful to others.
2010 – Third Quarter Winner
Processing Tech Mattie Scrivens was the recipient of the LOVE Award in the third quarter. Mattie works in the Central Lab at the processing desk, which is a high volume, stressful setting. She was nominated by many of her colleagues and co-workers.
Her nomination noted that Mattie is a very caring individual. On a daily basis, she goes above and beyond her call of duty to help others, whether it is a work or personal issue. The nomination also noted what a pleasure it was to work with Mattie and all hoped that they could demonstrate the same respect and acceptance, both to her and to all associates within Catholic Health.
2010 – Second Quarter Winner
Nancy, a Physical Therapy Aide, was nominated by a colleague in the Physical Therapy Department.
The nomination stated that Nancy makes patients her priority. "When Nancy enters a patient's room, she always greet the patients with a warm 'hello' and smile. Many patients light right up when Nancy comes in the room and call her by name because they feel comfortable with her."
"Nancy gives the same effort and care to every patient and co-worker. One of her strengths is serving and advocating for the most vulnerable; she is eager to assist with the less fortunate patients and also has cared for a family member at home."
"Nancy is punctual, very organized and a very hard worker. She assists four to six therapy staff members in one day, not an easy thing to do with the responsibilities of patient care. Nancy is a blessing, and she reveals the love of Jesus to all she encounters."
2010 – Second Quarter Winner
R.N. Christine Bly was nominated by a colleague in the Fetal Testing Department. The nomination noted many examples of how Christine lives our core values each day in her work with patients, families and co-workers.
"I have known Chris for thirty years. She is one of the most mild mannered people I have ever met. She truly is the epitome of a Christian nurse. She is kind to everyone. She cares for all holistically as she considers all aspects of what the patients or co-workers have going on in their lives."
Christine's nomination noted the compassion and understanding that Christine shows to each of her patients: "We treat high risk patients and some have poor prognoses. She shows kindness, empathy and understanding. She is a great support to them and their families. We also see many patients of different cultures and religions. They often come, unable to speak English and without an interpreter. Chris shows utmost patience and takes great time utilizing our interpreter phones to ensure appropriate and accurate communication with our patients."
In addition to providing excellent care to her patients, Christine is a positive influence among her co-workers. "Chris is the stabilizing factor in the department. When things are most chaotic, she keeps the peace. An excellent problem solver, always going the extra mile."
2010 – First Quarter Winner
Denise Hill, a Patient Care Assistant in the Sisters Hospital Intensive Care Unit, received the LOVE Award in the first quarter.
An extremely hard worker, Denise is well liked by her colleagues, possesses an excellent bedside manner and is respected by the physicians and ancillary departments.
Her nomination stated:
"She is a very spiritual person and her spirituality shows in everything she does. She takes the extra time to care for our patients and brings a smile to their faces. If it is a special day in their lives, she sets a special table for them at mealtime and includes a table cloth and flowers for the patient and their family to enjoy. She is an amazing asset to our ICU and everyone whose life she touches."