I was in the Critical Care Unit after having a heart attack and stent surgery.

My nurse that day was a man named Nick. I would like to say he is an asset that the hospital should be proud of. He was very kind and comforting and helped me a lot, both physically and mentally, to start my recovery. Nick was my angel that day.

– David Reinard

We just returned home from an unexpected overnight stay, after discovering at 17 weeks that my baby did not have a heartbeat.

Words cannot describe how truly wonderful every single person was to us. I am not sure of every single person's name, but Mary, Linda, Pam, Dr. Lynn Aronica (and MANY more) helped to make a very difficult time a little less difficult. They made us feel as if we were their family! And they also made us feel as if we were their only patients.

We just felt compelled to write because we simply cannot express enough thanks to our support group on that Labor and Delivery floor. Thank you so much.

– Amy Jackson

Thank you to all the wonderful nurses and nurses aides on the 5th floor who went out of their way to make my hospital stay comfortable and worry-free.

Their compassion, knowledge, kindness and dedication to their profession was way and above what is expected. I had a cardiac angio, and as scared as I was, they were compassionate and most of all reassuring.

Thank you again each and everyone. You guys on the 5th floor are the BEST!

– Mary

I came to your hospital feeling nervous and anxious.

I received a cardiac angiogram on an outpatient basis. Julie, the nurse who cared for me on the 7th floor, was strong, yet gentle – something I'll always remember. I know there were others that day, but she stood out. She ran all day long. What a person. I will be returning to surgery, and I hope and pray that I get a nurse as kind as she.

– Robert Goraj

I want to commend Kelly Gilchrist, a nurse in the Emergency Room at Mercy Hospital.

She is an excellent nurse, both efficient and smart when dealing with patients. I know this first hand, as my dad was taken to the Emergency Room this week per the request of his visiting nurse. He has multiple medical issues and needs the kind of care that he received from Kelly. I want to compliment her and let the hospital know what a great nurse she is!

– Linda

The Mercy Hospital maternity ward was really nice!

It was comfy and clean. The staff was amazing; they helped as much as they could. They have a really great hospital – best I've ever been to.

– Jessica

In a world where relationships change and people drift apart, I know the staff of Mercy Hospital share a closeness that goes beyond that.

I have never been in a hospital setting like yours where everyone sets aside their pain to attend to others with compassion, with words of "How can I help you?" and "No problem" – a smile in their voices and a glow in their eyes of real love for each patient they encounter. Never once did I hear a strain in anyone’s voice.

The staff at Mercy is the best – the doctors, Intensive Care Unit, nurses, aides, Rehab Unit, therapist, Food Services, housekeeping, and transporters: wow!

I have witnessed Mercy, Grace and Love from my Father, for I know it was His arms holding me during my pain and trauma, and I know it was his Love working through you that allowed me to totally recall that night, to show His works and live to tell it.

– Jackie

On New Year's Eve, I was a patient in the ER.

The nurse who was assigned to me was Katie, and she was the sweetest, most knowledgeable, and most efficient nurse I have ever encountered. Don't ever let her leave your facility!

– Virginia Boniface

My father was experiencing arm pain and went to Mercy Hospital and Kenmore Mercy Hospital.

He went to Mercy Hospital for tests that confirmed he needed a stint. I have been to many hospitals, and I can say that we have never been treated better – from the people at the information desk, to the doctor and nurses. People were very friendly and answered all the questions asked. It was a comforting experience. I would not hesitate to come back.

– Mark

Halloween of 2011 was my first time at Mercy Hospital, and although I hope there is never reason for me to go to the ER again, if there is, I will be going to Mercy.

The staff was excellent, and worked very quickly to help me. Physician Assistant Paulette Ziomek was great! She listened carefully, and in my time of discomfort worked quickly and efficiently to reduce the pain.

The nurses were just as wonderful. The receptionist or "greeter," Jackie, was kind, caring, and answered a question my boyfriend and I had about a local pharmacy.

The atmosphere was beautiful. It was clean and set-up nicely.

Thank you so much for making what was a horrible, uncomfortable evening into a more relaxing hospital visit! Keep up the great patient care!

– Megan M.

I have been a patient of Mercy Hospital for most of my life. Although most of my experiences at Mercy have been with relatives, in the last 6 months, I have been a patient of yours for different reasons.

I have nothing but praise for all facets of your hospital, from the doctors and nurses all the way to the valet attendants.

The facility is beautiful and professional. Thank you so much for your continuous excellent service. God bless.

– Dan S.

While we were on a family vacation, my dad got the news that he would have to undergo open heart surgery. He's in his mid-fifties and in great shape, so it was a shock.

I'm so glad that he decided to have the procedure at Mercy Hospital. Everyone at Mercy was excellent. I really felt that people went out of their way to be kind and to keep us informed at all times.

The nurses were especially attentive to my dad's comfort in the days following the operation.

It has been about four weeks since the surgery, and he looks and feels great. Thank you to everyone at Mercy – not only for the successful surgery and excellent care my dad received, but for making a scary situation easier for me and my family.

– Carly

In both of my pregnancies, I had problems going into to pre-term labor.

In 2006, my son was born on his actual birth date but was having issues with his temperature regulating. The nurses in Mercy Hospital's NICU were wonderful. They let me come in and sit with him and helped me to walk around with him.

When my daughter was born in 2010, the care was wonderful again. I was scared because she was born a month early, but the nurses on the floor really supported me through the process.

Also in 2010, I had emergency surgery and was at the hospital for 7 days. They were great with the care in the emergency room and with getting right down to surgery. I had some setbacks, but they were wonderful and stood by my side, especially for pain management. I am sensitive to medications, and they worked with me to find things to help me get back on my feet! The nurses were kind and warm. Great job!

– Erin

When Jim Cornell's cardiologist said that he needed life-saving surgery in mere weeks, his seach for a cardiothoracic surgeon led him to Mercy Hospital.

"The more I looked, the more it became clear to me that rather than searching all over the Northeast, the best solution was right here in Buffalo at Mercy Hospital," he said.

Click here to read Jim's story.

Kim Hazard worked with her physician to schedule her delivery for 10-10-10, making it a special birthdate like her oldest child, Gretchen, born naturally on 2-20-02.

That morning, the nurses placed her in room 10 in Labor and Delivery,” Dr. Hage said. “We said if it works out with safety as priority, we would go for 10:10 a.m. too.”

Click here to read Kim's story.

After a heart attack, the world's smallest heart pump restored Donald's heart function until he could undergo open heart surgery.

He said, “If it wasn’t for Dr. Meltser and this new pump that gave me the time I needed, I would have been in a lot of trouble.”

Click here to read Donald's story.

As Gerard Vaughan recovered from heart surgery with his girlfriend by his side, his nurse Marci Zynda offered some advice: “She is the one. You should marry her...”

Zynda received an invitation to their wedding about a month later. The couple were married on July 10 and Zynda felt like a “guest of honor.” Vaughan’s family members said they had been waiting for this wedding for ten years.

Click here to read Gerard's story.

Robert's heart condition led doctors to believe that he'd have to give up jogging.

After minimally invasive surgery at Mercy Hospital, Robert was back on his feet in five days.

"My surgery was on Wednesday, I was discharged on Saturday and by Sunday I was up walking around my home,” he recalled.

Click here to read Robert's story.

A free stroke screening revealed a potentially life-threatening blockage that could have led to a stroke.

"I don’t know what would have happened if I didn’t make the effort that day," said Frank.

"The people at Mercy really took care of me, and because of them, I’m back leading a normal life.”

Click here to read Frank's story.