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Journey from Good to Great, a report by C.J. Urlaub, President and CEO of Mercy Hospital
Mercy Connection, the official newsletter of Mercy Hospital
Construction
Policies and Administration
Accomplishments
Events
Click the links below to listen to Mercy Hospital's podcast, which discuss the latest happenings at the hospital. To download the podcasts, right-click on each link and click "Save Target As..."
Inside Mercy features members of our executive team discussing various initiatives and projects at Mercy.
Linda Horton, Vice President of Clinical Innovation and Outcomes at Mercy Hospital, discusses initiatives to improve clinical quality.
John Herman, Chief Operating Officer at Mercy Hospital, discusses the hospital's front entrance construction project.
Kathleen Guarino, Vice President of Patient Care, discusses patient satisfaction and what nurses can do to improve satisfaction.
Kathleen Guarino, Vice President of Patient Care, discusses the AIDET program designed to improve patient satisfaction.
Around Mercy is a quarterly podcast that provides an overview of news and events at Mercy.
Topics include the opening of Mercy's new ER, phase II of the emergency center construction project and the world's smallest heart pump.
Topics include minimally invasive surgery, recognition for Mercy's heart surgery program and the emergency construction project.