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Mercy Hospital Services

Ambulatory Surgery

A surgical procedure may be one that meets the criteria for ambulatory surgery. Ambulatory surgery patients are admitted directly to the Ambulatory Surgery Unit and are usually released the same day. If an overnight stay is required, you will be transferred to a nursing unit to receive extended care as directed by your physician.

Cardiology

Catholic Health provides comprehensive cardiac care at Mercy Hospital, including open open heart surgery, diagnostic and interventional cardiac catheterization, electrophysiology, and a full spectrum of diagnostic testing.

Childbirth Classes

The childbirth classes offered at Mercy Hospital of Buffalo provide the knowledge you need to make this time in your life as easy, happy and memorable as possible. Prepared childbirth classes cover relaxing and breathing techniques, nutrition, newborn care and more. 

Critical Care

The 18-bed Intensive Care Unit (ICU), located on the eighth floor of the McAuley Building, accommodates medical and surgical patients requiring constant acute care. A waiting room is located next to the unit.

The 12-bed Phase I Cardiac Care Unit (CCU) is located on the second floor of the McAuley Building. The CCU accommodates patients needing intensive cardiac monitoring, care and treatment. A waiting room is located next to the unit.

A 6-room Open Heart Unit (OHU) is located on the second floor of the McAuley Building next to the CCU.

Emergency Department

Mercy Hospital’s Emergency Department is staffed by a team of specially-trained emergency physicians, physician assistants, nurses, and immediate treatment assistants who are committed to providing you and your loved ones with high quality emergency care 24-hours-a-day, 7-days-a-week.

In the spring of 2010, patients and visitors to Mercy Hospital will be greeted by a new state-of-the-art Emergency Room. The hospital is currently in the process of building a 54,000 square-foot addition to the hospital that will triple the size of the current ER facility and revolutionize emergency care in the region.

For information on the new Mercy Hospital ED construction project, click here.

Imaging Services

Our full service imaging services department offers diagnostic testing at Mercy Hospital and various locations throughout the Southtowns. Our experienced staff offers superior service using state-of-the-art equipment providing such testing as 64-slice CT and CTA, MRI, ultrasound, EKG, nuclear medicine, non-invasive vascular ultrasound, radiology, and interventional radiology.

Imaging Services offered at Mercy Hospital of Buffalo:

Laboratory Patient Service Center (515 Abbott Road, Suite 102)

The laboratory patient service center is located in the Marion Professional Building.

Click here for contact information and hours.

Maternity

The Family BirthPlace completed a major renovation in August 2009 that converted all patient rooms to private status and created luxurious Celebration Suites and a new family waiting area.

Mercy Hospital Family BirthPlace

Mercy Hospital Family Birthplace Photo Album

Well-Appointed Patient Rooms

Our birthing rooms – equipped for labor, delivery and recovery – provide for the health and comfort of our patients. Several offer a Jacuzzi whirlpool tub, giving mom a higher level of relaxation before delivery.

At Mercy Hospital, patient rooms feature exclusive amenities such as a private shower and bath. A sleeper sofa enables loved ones to visit in comfort while they offer their support and encouragement during this memorable occasion.

Celebration Suites

The Celebration suites, available at an additional charge, offer patients and their families all the comfort and amenities of upscale "hotel-like" accommodations to celebrate the arrival of their newborn. These rooms include:

  • Flat screen TVs
  • Private closets
  • Showers and baths
  • Dining areas complete with a refrigerator and hot beverage dispenser
  • Double sleeper sofas for loved ones

Advanced Capabilities

The Family BirthPlace is a Level II Neonatal Intensive Care Unit equipped with state-of-the-art technology to provide exceptional care for your baby. The hospital also maintains a specialized perinatal testing unit and the latest in security technology.

Dedicated Nursing Care

Two nurses' stations are located near patient rooms, placing your healthcare team closer to you and your baby.

A registered nurse dedicated to caring for you and your baby will help your new family embark on what will be a memorable life-long journey. Because this nurse coordinates your care as well as your baby’s, she can explain infant care techniques and point out different aspects of infant behavior right from the start. More importantly, she is there to address your healthcare needs, alleviate your concerns, and offer valuable encouragement and support.

Tours of the Family BirthPlace should be arranged several weeks in advance of your due date. Call HealthConnection at (716) 447-6205 to schedule your tour.

Click here to download the Family BirthPlace brochure.

Medical Education

Mercy Hospital maintains its commitment to many of the area’s educational institutions, including a long-standing affiliation with the State University of New York at Buffalo School of Medicine and Biomedical Sciences and Trocaire College.

Mercy Hospital serves as an academic teaching site for medical and nursing students, as well as students specializing in pharmacy, pathology and laboratory medicine, rehabilitative medicine, and pulmonary medicine. By taking an active role in education, the Hospital is ensuring that tomorrow’s medical professionals are better prepared to meet the healthcare needs of our community.

Visit our Medical Education page for more information.

Nutrition Counseling

Private nutritional counseling services are available to women and men by appointment through Catholic Health. Your session will take place in a quiet, confidential, and comfortable atmosphere where you will have your questions and concerns addressed by a qualified dietitian.  Call (716) 828-2101 for more information or visit our Nutrition Counseling page.

Palliative Care

Mercy Hospital offers a specially designed Palliative Care Unit featuring four private rooms, a semi-private room and a spacious family room. Each room features a warm, home-like atmosphere with comfortable furnishings and amenities. Working in partnership with the professionals of Hospice Buffalo, Inc., the unit's staff are specially trained to help patients and their families who are facing the end of life’s journey.

The unit was recently remodeled and expanded in 2008 through the support of the Mercy Hospital Foundation, the Hospice Foundation, and generous donors.

Pediatric Care Unit

Our Pediatric Care Unit is located on the fourth floor adjacent to the Family BirthPlace. A brighter unit is the result of recent refurbishing.  The 10-bed pediatric unit provides short stay and overnight care for common medical and surgical problems in children of all ages. 

Prostate Cancer Treatment: daVinci® Robotic Surgery
The da Vinci ® Surgical System enhances surgical capabilities by enabling the performance of complex surgeries through tiny surgical openings. The System cannot be programmed nor can it make decisions on its own. The da Vinci ® System requires that every surgical maneuver be performed with direct input from your surgeon.

The da Vinci® Surgical System has been successfully used in thousands of prostate cancer procedures world-wide. Download a brochure on the daVinci® Surgical System.

For many patients approaching surgery, it is often difficult to visualize what is entailed in a specific surgical procedure. To give patients a better understanding of the advances made by robotically-assisted minimally invasive surgery, we present the following video presentation. This video offers a three-dimensional simulation of the male reproductive anatomy, the enabling technology –the da Vinci ® Surgical System – and the procedure itself. 

Stroke Services (Designated Stroke Center)

Mercy Hospital has been named a Designated Stroke Center by the New York State Department of Health. This special designation means Mercy Hospital now offers the most advanced stroke care available to help save lives and prevent permanent disability. To quality for designation, hospitals must meet the state’s stringent guidelines for treating stroke patients, including offering timely and comprehensive diagnostic, treatment and rehabilitation services.

Visit our Stroke Services page for more information.