2950 Elmwood Avenue
Kenmore, NY 14217
The Emergency Department at Kenmore Mercy Hospital treats more than 26,000 patients each year.
Equipped with the latest lifesaving medical technology, our Emergency Department is available around-the-clock to treat any emergency.
Kenmore Mercy Hospital's $14 million Emergency Department construction project broke ground on the south end of the hospital near Westchester Boulevard in the spring of 2012.
At the new emergency center, patients can expect:
During construction, there is increased security, including the addition of more guards and the installation of video cameras near the site.
To minimize the impact of noise for our patients and neighbors, construction is planned to take place on weekdays during day hours. Construction at any other time would only be done if absolutely necessary.
In addition, the closure of the south roadway will reduce congestion. Arrangements have also been made for crews to park off site at a nearby vacant lot.
|Construction Photo Album||Construction Webcam|
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I visited the ER for an injury I sustained in a fall.
I went to an urgent care center because I felt that it might be more appropriate, and it was closed!
From the receptionist to the charge nurse, physician assistant (Patrick Macdiamond), x-ray technician, healthcare assistant (Eric) – everyone treated me in a warm and professional manner. The ER was clean, organized and quiet. I was very impressed.
I visit area hospitals as part of my job, and the Kenmore Mercy Hospital ER performed way above my expectations. Kudos to the staff!
Patients in the ER are seen based on the seriousness of their illness, not the time of arrival.
When you arrive in the ER for care, either by ambulance or private transportation, your treatment begins when you first speak to a triage nurse about your condition. The triage nurse will take some preliminary information, including the reason for your visit, a brief medical history, and a list of any medications you are taking. He or she will also take your temperature, heart rate, and blood pressure and assign you to a section of the ER most appropriate to handle your condition. Please ask the triage nurse before eating any food or drinking any beverage.
Following triage, a registration clerk will record some basic medical and insurance information. If you are a former patient, some of this data may already be in the computer system. However, you may be asked to verify its accuracy. If you are too ill, a family member or friend may do this for you. The clerk will ask you or a family member to sign a consent form giving our medical team permission to treat you.
Only two (2) visitors will be allowed per patient at one time due to space limitations and to protect patient privacy.
Visitors must be at least 14 years old. Please make sure younger children are properly supervised in the waiting room.
Cell phone usage is prohibited in patient care areas of the Emergency Department. There are designated areas for cell phone use. A public pay phone is available for visitor use in the waiting room.