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Kenmore Mercy Hospital Emergency Department

Address

2950 Elmwood Avenue
Kenmore, NY 14217

Main Number

(716) 447-6100

The Emergency Department at Kenmore Mercy Hospital treats more than 26,000 patients each year.

Equipped with the latest lifesaving medical technology, our Emergency Department is available around-the-clock to treat any emergency.

Construction of New Emergency Center

Kenmore Mercy Hospital's $14 million Emergency Department construction project broke ground on the south end of the hospital near Westchester Boulevard in the spring of 2012.

At the new emergency center, patients can expect:

• Larger department, expanding from 12,500 square feet to 24,000 square feet
• Centralized nurses’ stations with access to treatment rooms
• 25 private treatment rooms
• Resuscitation rooms, bariatric room, and decontamination room
• Increased campus parking
• New drive-up ambulance bay to improve emergency transport of patients
• Larger waiting room
• A SuperTrack Unit, treat and release area
• A radiology suite with 24/7 digital imaging and a high resolution CT scanner onsite

During construction, there is increased security, including the addition of more guards and the installation of video cameras near the site.

To minimize the impact of noise for our patients and neighbors, construction is planned to take place on weekdays during day hours. Construction at any other time would only be done if absolutely necessary.

In addition, the closure of the south roadway will reduce congestion. Arrangements have also been made for crews to park off site at a nearby vacant lot.

Construction Photo Album	Construction Webcam

News

• April 2013 - Raising the Roof, Preparing to Care
• December 2012 - Final Steel Beam Placed on Kenmore Mercy Hospital’s Emergency Department Construction Project During “Topping Off” Ceremony
• September 2012 - Kenmore Mercy Hospital Emergency Department Project Enters Phase II
• June 2012 - Construction in Full Swing at Kenmore Mercy Hospital
• May 2012 - Kenmore Mercy Hospital Works to Minimize Noise During ER Construction
• March 2012 - Kenmore Mercy Hospital Groundbreaking Kicks Off Construction of State-of-the-art Emergency Department

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Renderings

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When You Arrive

Patients in the ER are seen based on the seriousness of their illness, not the time of arrival.

Triage

When you arrive in the ER for care, either by ambulance or private transportation, your treatment begins when you first speak to a triage nurse about your condition. The triage nurse will take some preliminary information, including the reason for your visit, a brief medical history, and a list of any medications you are taking. He or she will also take your temperature, heart rate, and blood pressure and assign you to a section of the ER most appropriate to handle your condition. Please ask the triage nurse before eating any food or drinking any beverage.

Registration

Following triage, a registration clerk will record some basic medical and insurance information. If you are a former patient, some of this data may already be in the computer system. However, you may be asked to verify its accuracy. If you are too ill, a family member or friend may do this for you. The clerk will ask you or a family member to sign a consent form giving our medical team permission to treat you.

Visitors

Only two (2) visitors will be allowed per patient at one time due to space limitations and to protect patient privacy.
Visitors must be at least 14 years old. Please make sure younger children are properly supervised in the waiting room.

Cell Phones

Cell phone usage is prohibited in patient care areas of the Emergency Department. There are designated areas for cell phone use. A public pay phone is available for visitor use in the waiting room.