For Physicians

First Choice ยป For Physicians

It is our goal to provide First Choice members with high quality, low cost healthcare coverage. For provider assistance, please contact the service departments listed below:

First Choice Customer Service
(716) 706-2570

Independent Health/Nova

IndependentHealth.com

First Choice Card

Customer Service and Benefit Questions
(716) 631-2661 or 1-800-257-2753
TDD: (716) 631-3108 or 1-800-432-1110
Monday – Friday, 8 a.m. – 8:00 p.m. (EST)

24-hour Health Advocate
1-888-878-9174

Provider Services
(716) 631-8071 or 1-800-862-4728, Monday – Friday 8 a.m. – 5 p.m. (EST)

Prescription Drug Plan: Independent Health Pharmacy Benefit Dimensions Pharmacy Services
1-800-993-9898
Monday – Friday, 8 a.m. - 11 p.m.
Saturday & Sunday, 8 a.m. – 8 p.m. (EST)

BlueCross BlueShield of WNY

bcbswny.com

First Choice BlueCross BlueShield Card

Customer & Provider Service
1-800-393-3200

Mental Health and Chemical Dependency
1-877-837-0814

Health Advocate 24-hour Line
1-800-359-5465