For Physicians

First Choice » For Physicians

It is our goal to provide First Choice members with high quality, low cost healthcare coverage. For provider assistance, please contact the service departments listed below:

First Choice Customer Service
(716) 706-2570

Independent Health/Nova

IndependentHealth.com

First Choice Card

Customer Service and Benefit Questions
(716) 631-2661 or 1-800-257-2753
TDD: (716) 631-3108 or 1-800-432-1110
Monday – Friday, 8 a.m. – 8:00 p.m. (EST)

24-hour Health Advocate
1-888-878-9174

Provider Services
(716) 631-8071 or 1-800-862-4728, Monday – Friday 8 a.m. – 5 p.m. (EST)

Prescription Drug Plan: Independent Health Pharmacy Benefit Dimensions Pharmacy Services
1-800-993-9898
Monday – Friday, 8 a.m. - 11 p.m.
Saturday & Sunday, 8 a.m. – 8 p.m. (EST)

BlueCross BlueShield of WNY

bcbswny.com

First Choice BlueCross BlueShield Card

Customer & Provider Service
1-800-393-3200

Mental Health and Chemical Dependency
1-877-837-0814

Health Advocate 24-hour Line
1-800-359-5465