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Frequently Asked Questions

Please read the following Q&As before contacting our recruitment center.

Submitting Your Application

How do I apply for a job?

To apply for a position with Catholic Health, you must first create an account using your email address. If you do not have an email address, you can obtain a free email account through Google mail or Yahoo mail. Be sure to check your SPAM folder if you do not receive a response via email in your inbox.

Once you have created your account and received a confirmation email, you may then create your job application.
Remember to disable all of your pop-up blockers before applying.

How many applications can I submit?

You may submit up to 5 active applications.

I forgot my password. What should I do?

You can request to retrieve your username and password by following this link. It will direct you to a separate log in area in which you can request to receive your password immediately or have it emailed to your personal email account.

How can I apply if I don’t have access to a computer at home?

Computers are available at your school or at the local library.

If you do not have access to a computer at any of these locations, you can apply at a kiosk at one of our hospitals: Mercy Hospital of Buffalo (Buffalo), Sisters of Charity Hospital (Buffalo), Kenmore Mercy Hospital (Kenmore), or Sisters of Charity Hospital, St. Joseph Campus (Cheektowaga).

I have previously applied to Catholic Health online. Can I update my application?

If your application has not been updated within 6 months, you should and can update your application.
However, if you have submitted an application to a position and received a confirmation email, you will not be able to update your application. You may update your contact information by calling our Corporate Recruitment Center at 1-877- 247-5989.

After Applying

How do I know if my application was successfully received?

When you have responded to each section of the application, you should receive a message that your application is complete. Make sure you click “save" and “submit” to activate your application.

As a confirmation, an email will be sent to the email address associated with your account. The email will contain the position that you applied to and a 5-digit Requisition Number [RN]. This confirms that your application was successfully submitted. Keep your number in a safe place for easy retrieval.

You should receive a confirmation email within 24-hours verifying that you have submitted an application for employment.

I submitted my application and received a response via email. What does this mean?

This typically means that your application is being reviewed by Human Resources. If additional information is required, you will be notified by a representative.

I have applied for several positions and received an immediate response that I was not selected. What should I do?

If you receive an email notification that you were not selected for the position, you are encouraged to continue applying for other positions for which you are fully qualified.

Will I be notified if I have an interview?

Yes. If you meet the qualifications for the position, your application will be forwarded to the hiring manager responsible for the position. If selected for an interview, you will receive a phone call from the hiring manager or recruiter to arrange the date and time of your interview.

How do I check the status of my application?

You can contact our Corporate Recruitment Center at 1-877- 247-5989 to check on the status of your application.