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Code of Conduct

Catholic Health's Corporate Compliance program is our first line of defense in preventing and detecting activities that may negatively impact our organization.

Compliance issues may violate Catholic Health, state or federal rules, laws or regulations, and have a potential for government audit or legal action.

Directors, officers, managers, associates, medical staff, house staff, contractors, volunteers, students and other agents are expected to comply with the following guidelines.

Legal and Regulatory Compliance

Adhere to both the spirit and letter of applicable federal, state and local laws and regulations.
Refuse offers, solicitations and payments to induce referrals of the people we serve for an item or service reimbursable by a third party payor.
Complete, protect and retain records and documents as required by professional standards, governmental regulations and organizational policies.

Business Ethics

Deal openly and honestly with fellow associates, customers, contractors, government entities and others.
Maintain high standards of business and ethical conduct in accordance with the Catholic Health Mission, directives of the Catholic Church and applicable federal, state and local laws and regulations
Practice good faith in transactions occurring during the course of business.
Conduct business dealings with the best interests of Catholic Health in view.
Ensure compliance requirements regarding billing are monitored and enforced.
Exercise discretion in the billing of services, regardless of payor source.

Conflict of Interest

Disclose financial interests and/or affiliations or secondary employment with outside entities as required by the Conflict of Interest Statement.

Appropriate Use of Resources

Use supplies and services in a manner that avoids waste.

Confidentiality

Preserve patient confidentiality within the requirements of the law.
Maintain confidentiality of proprietary information.

Professional Conduct

Hold vendors to this same Code of Conduct as part of their dealings with Catholic Health.

Responsibility

Notify the Compliance Officer of instances of non compliance and in a timely manner.
Ensure appropriate corrective action is taken in a timely manner.
Uphold the Non-Retaliation Policy for associates who report concerns in good faith.

Catholic Health corporate compliance ensures the integrity of Catholic Health and our continued success in providing medical excellence to our patients who have come to trust our long tradition of caring.