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Connections Newsletter
Connections Newsletter
Connections is Catholic Health's monthly associate newsletter, produced and distributed by the Catholic Health Creative Services Department. It's all about what's happening across the entire system. From information on what's new at our facilities and corporate events, to associate accomplishments and foundation updates, you'll find it in Connections!
Winter 2011
Highlights:
- Sisters Hospital Celebrates Opening of New ER
- Catholic Health Receives Highest Rankings From HealthGrades® National Report
- How Do Chaplains Do What They Do?
- Kenmore Mercy Celebrates 60 Years
- Going Green this Holiday Season
- Service Spotlight: Physical Medicine and Rehabilitation

Fall 2011
Highlights:
- Heart Center at Mercy Hospital Receives STS Award
- Becoming a Pioneer ACO
- Go Green Efforts Hitting the Road
- New Renovations at St. Joseph Campus
March/April 2011
Highlights:
- State Report Highlights Excellence in Cardiac Care
- Creating Physician Partnerships
- How Do You See Things – A Matter of Perspective
- The “Faces” of Sisters Hospital
- Breakthrough Surgery Treats Reflux Disease
- Associate Feedback
March 2011 – Special Issue – Enhancing the Patient Experience 
Highlights:
- "The Lesson of the Good Samaritan" by Bart Rodrigues, Senior Vice President, Mission Integration
- "Pursuing Excellence" by Mark A. Sullivan, Executive Vice President & Chief Operating Officer
- "Achieving Excellence in Customer Service" by Kevin McCue, Educator, Staff Development
- "Measuring Our Own Performance" by John Kane, Vice President, Quality and Patient Safety
- The Patient Experience Around the System
January/February 2011 
Highlights:
- Shaping Our Future
- Catholic Health Opens Second Advanced Wound Healing Center in Orchard Park
- Mercy Comprehensive Care Center Opens Its Doors
- Promises Fulfilled at the OLV Senior Neighborhood
- Breast Cancer Navigator Program Helps Guide Patients