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Ken-Ton Primary Care Center Achieves National Recognition

January 28, 2014

The Ken-Ton FamilyCare staff proudly accepted its recognition from National Committee on Quality Assurance (NCQA) for its success in creating a centralized “medical home” for patient care.

The Ken-Ton FamilyCare staff proudly accepted its recognition from National Committee on Quality Assurance (NCQA) for its success in creating a centralized “medical home” for patient care

The Ken-Ton FamilyCare Center, a department of Kenmore Mercy Hospital, was recently recognized by the National Committee on Quality Assurance (NCQA) for its success in creating a centralized “medical home” for patient care. 

The Patient-Centered Medical Home (PCMH), the highest level recognition from NCQA, is a model of care that emphasizes a strong clinician-patient relationship in which a clinical team coordinates all aspects of patients’ health needs in order to achieve more personalized and effective delivery.

“The NCQA Patient-Centered Medical Home is a model of 21st century primary care that combines access, teamwork, and technology to deliver quality care and improve health,” said Dawn Fiust-Klink, coordinator of the Electronic Medical Record, who is helping to lead this effort across Catholic Health.

The standards are aligned with the joint principles of the PCMH established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

“NCQA recognition showcases our primary care physicians’ commitment to providing high quality, technologically advanced, safe, coordinated healthcare to our patients. It also demonstrates that we have incorporated quality improvements into our practices,” said Eileen Joyce, office coordinator at the Ken-Ton FamilyCare Center.

Participation in the Patient-Centered Medical Home is a voluntary process. Achieving this recognition demonstrates the hard work and commitment of all the staff at Ken-Ton FamilyCare Center to quality care and adherence to the NCQA standards. 

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