Kenmore Mercy Hospital Honored for Patient Safety

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April 11, 2013

Patient Safety Excellence Award 2013

For the second year in a row (2012-2013), Kenmore Mercy Hospital, a member of Catholic Health, was named among the top five percent of hospitals in the country for patient safety by being named a recipient of Healthgrades Patient Safety Excellence Award (Kenmore Mercy Hospital Awards). Kenmore Mercy is one of only three hospitals in New York State to receive the award for two consecutive years, which recognizes excellence in safeguarding patients from serious, potentially preventable complications during their hospital stays.

John Kane, Catholic Health vice president of Quality & Patient Safety, credits the hospital’s emphasis on patient safety and customer satisfaction. “Every member of Kenmore Mercy’s healthcare team, regardless of their role or responsibility, has maintained a strong focus on patient safety,” he said. “This award sends a clear message to the hospital’s patients that their care and comfort is a top priority.”

Recognitions like Healthgrades’ Patient Safety Excellence Award are not given without critical review of a hospital’s practices. To evaluate patient safety, Heathgrades looks at thirteen common safety indicators.

“Hospitals like Kenmore Mercy are not only setting the bar for high standards of patient safety, but also serving as an example for other hospitals,” said Evan Marks, executive vice president of Informatics and Strategy, Healthgrades. “Consumers can be assured that a hospital that has been recognized with a Healthgrades 2013 Patient Safety Excellence Award has demonstrated an established commitment to patient safety.”

On average, patients treated in Patient Safety Excellence Award hospitals, like Kenmore Mercy are:

  • 81% less likely to experience hip fracture following surgery compared to hospitals ranked in the bottom 5% in the nation
  • 80% less likely to experience pressure sores or bed sores acquired in the hospital compared to hospitals ranked in the bottom 5% in the nation
  • 70% less likely to experience a catheter-related bloodstream Infection acquired in the hospital compared to hospitals ranked in the bottom 5% in the nation

The Healthgrades Patient Safety Excellence Award comes on the heels of three other recent honors for Kenmore Mercy. Healthgrades also named Kenmore Mercy one of America’s 100 Best Hospitals for Joint Replacement and a recipient of its Joint Replacement Excellence Award™.

Healthgrades is the leading online resource that helps consumers search, evaluate, compare and connect with physicians and hospitals. More information on Healthgrades Patient Safety Excellence Award and the ratings methodology is available at Healthgrades.com.