OLV Family Care Center Achieves Quality Recognition

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July 3, 2013

(back row, l.-r.) Kristen Cortese, CMP; Mary Nellist, PSR, Corrie Nolte, MOA; Jennifer Flanagan, office manager; Gary Wysocki, RPA-C; James Matthews, MD; Joanne Farrell, RN; Danielle Leach-Minazzi, FNP; (front row, l.-r.) Dawn Fiust-Klink, coordinator of Primary Care, EHR; Danielle Bonafede PSR; Rania Karam-Bayoumi, MD; Michelle Rovnak, LPN; and Lisa Hixon, CMP

Pictured: (back row, l.-r.) Kristen Cortese, CMP; Mary Nellist, PSR, Corrie Nolte, MOA; Jennifer Flanagan, office manager; Gary Wysocki, RPA-C; James Matthews, MD; Joanne Farrell, RN; Danielle Leach-Minazzi, FNP; (front row, l.-r.) Dawn Fiust-Klink, coordinator of Primary Care, EHR; Danielle Bonafede PSR; Rania Karam-Bayoumi, MD; Michelle Rovnak, LPN; and Lisa Hixon, CMP

The OLV Family Care Center recently received the highest level recognition from the NCQA (National Committee for Quality Assurance) Patient-Centered Medical Home Program. Through a voluntary application process, the recognition demonstrates the staff’s hard work and commitment to quality care and adherence to the NCQA standards.

What is NCQA?

NCQA ’s Patient-Centered Medical Home (PCMH) 2011 is a program for improving primary care. In a set of standards that describe clear and specific criteria, the program gives physician offices information about organizing care around patients, working in teams and coordinating and tracking care over time. The NCQA Patient-Centered Medical Home standards strengthen and add to the issues addressed by NCQA’s original program.

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This article appeared in the April / June 2013 edition of Mercy Connection, the official newsletter of Mercy Hospital.

Click here to download a PDF of the newsletter.