Mercy Comprehensive Care Center Achieves National Recognition for Quality Care

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September 19, 2013

Members of the MCCC staff, from left, Sam Guida, clinical coordinator; Kim Goralczyk; Angela Osborne; Sinia Korach, NP; Jean Cochrane; Mary Schumer, NP; Dr. Katherine Frachetti; Martha Gloss; Joy Lehman; Dawn Marie Augustine; MaryBeth Maciejewski; Lisa Galanti; Kim Tracy; Jennifer Smith; Millie Masso; Lynn Berent; Eileen Giglia; Jennifer Reynolds; Kayla Cooper; Colleen Nielsen; Kathy Jo Popp; Tamika Horton; Sheila Schieppati, NP; Linda Ray; and Elisa Soto.

Members of the MCCC staff, from left: Sam Guida, clinical coordinator; Kim Goralczyk; Angela Osborne; Sinia Korach, NP; Jean Cochrane; Mary Schumer, NP; Dr. Katherine Frachetti; Martha Gloss; Joy Lehman; Dawn Marie Augustine; MaryBeth Maciejewski; Lisa Galanti; Kim Tracy; Jennifer Smith; Millie Masso; Lynn Berent; Eileen Giglia; Jennifer Reynolds; Kayla Cooper; Colleen Nielsen; Kathy Jo Popp; Tamika Horton; Sheila Schieppati, NP; Linda Ray; and Elisa Soto.

The Mercy Comprehensive Care Center (MCCC), a department of Mercy Hospital of Buffalo, recently achieved the highest (Level 3) Patient-Centered Medical Home recognition from the National Committee for Quality Assurance (NCQA).

Through a voluntary application process, this recognition identifies clinician practices functioning as “medical homes” by using patient-centered and coordinated care management processes.

The patient-centered medical home emphasizes care coordination and communication to transform primary care into “what patients want it to be.”

“This is a huge accomplishment for the staff at MCCC,” said Dawn Fiust-Klink, coordinator of the Electronic Medical Record, who is helping to lead this effort across Catholic Health.

“This recognition shows that we value quality health care delivery and the latest clinical protocols to ensure our patients receive the best care at the right time.”

“I would like to thank and applaud the work of our doctors, nurses and the entire MCCC team for achieving this significant recognition from the NHQC,” said Sam Guida, MCCC’s clinical coordinator.

Earlier this year, Mercy’s OLV Family Care Center became the first Catholic Health facility to earn this Patient-Centered Medical Home recognition.

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This article appeared in the July - September 2013 edition of Mercy Connection, the official newsletter of Mercy Hospital.

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