Father Baker Manor Receives Deficiency-free Health Department Survey

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February 10, 2010

Father Baker Manor, a subacute and long-term care facility of Catholic Health located in Orchard Park, received a “deficiency-free” survey from the Centers for Medicare and Medicaid Services (CMS) and the New York State Department of Health (NYSDOH). This is the second deficiency-free survey for a Catholic Health long-term care facility in the past year.

According to the DOH, only seven percent of all nursing homes surveyed in New York State in 2009 achieved “Substantial Compliance,” which means they were deficiency-free or received only minor deficiencies. “This survey represents a significant accomplishment for our entire healthcare team,” said Michael McRae, administrator of Father Baker Manor. “I’d like to thank our clinical and support staff for all they do to make Father Baker Manor a home we can all be proud of.”

CMS contracts with state health departments to visit nursing homes periodically to ensure providers are meeting national regulatory standards. The survey team looks at many aspects of quality and safety including the care of residents, the interaction between residents and staff, and the nursing home environment.

Citations, or deficiencies in care, may result in fines, suspended payments or termination of the nursing home’s certification to participate in Medicare and Medicaid. In 2009, nursing homes in New York State received an average of seven citations during their health department surveys. The national average is 11.

In 2009, Catholic Health’s McAuley Residence in Tonawanda also received a deficiency free survey. “As an area leader in residential and senior care services, our associates work hard each day to provide our patients and residents with high quality, compassionate care,” said Christine Kluckhohn, president & CEO of Catholic Health’s Continuing Care Services. “I’d like to congratulate the staff of Father Baker Manor their contributions to our success.”

In addition to providing traditional long-term care services, Father Baker Manor also offers short-term subacute care to help patients make the transition from hospital to home, and a unique HeartStrong cardiac rehabilitation program for patients recovering from serious cardiac conditions.