Millard Named President and CEO of Kenmore Mercy
December 22, 2008
Catholic Health has announced that James Millard, president and chief executive officer (CEO) of St. Joseph Hospital, Cheektowaga, will become President and CEO of Kenmore Mercy Hospital on January 5, 2009.
Millard will succeed Mary Hoffman, who announced earlier this month that she is leaving Kenmore Mercy Hospital next month to take a position with Lawley Benefits Group. Hoffman has been President & CEO at Kenmore Mercy since 2004.
“While we are sad to see Mary Hoffman leave Catholic Health, we are also fortunate to have Jim Millard as the new leader at Kenmore Mercy Hospital,” said Joseph D. McDonald, president and CEO of Catholic Health.
Dennis Dombek, Chairman of the Catholic Health System Acute Care Board of Directors, said, “Jim is a seasoned and tested CEO. His, leadership, compassion, toughness and intelligent decision making are a great fit for Kenmore Mercy Hos¬pital. He knows the hospital and many of its associates and physicians.”
Millard has been President and CEO of St. Joseph Hospital since 2003. Recently Catholic Health announced that Peter U. Bergmann, president and CEO of Sisters of Charity Hospital, has been appointed to the dual post of President and CEO of both Sisters Hospital and St. Joseph Hospital, effective January 1, 2009. Bergmann’s appointment was in conjunction with consolidation efforts to bring St. Joseph Hospital under the Sisters of Charity Hospital umbrella by April 1, 2009, as part of the agreement with New York State to preserve the St. Joseph campus and avoid the closure originally recommended by the Berger Commission.
“Jim Millard’s leadership was instrumental in our efforts to save St. Joseph Hospital,” McDonald said. “He brought together our associates, physicians and the entire community to advocate for us and keep the campus open. In addition, he was responsible for the planning and construction of St. Joseph Hospital’s $10 million state-of-the-art emergency department in 2005, one of the finest ER’s in the Northeast."
Millard was Vice President of Operations at Kenmore Mercy, Sisters of Charity and St. Joseph hospitals from 1999 to 2000. From 2000 to 2003 he served as Vice President of Operations at St. Joseph Hospital before being named President and CEO.
He has a long history of service with Catholic Health, beginning as an intern in the Pharmacy Department at St. Joseph Hospital in 1981. He served as Director of Pharmacy at St. Joseph from 1987 to 1991 and as Director of Pharmacy at Sisters Hospital from 1991 to 1992.
While at Sisters Hospital, Millard developed his administrative skills and was named Assistant Vice President, Operations in 1992, where he assumed administrative responsibility for several clinical, ancillary and support departments.
Millard holds a Masters Degree in Business Administration from Medaille College and a Bachelors Degree in Pharmacy from the State University of New York at Buffalo. He resides in Elma with his wife Janet and their three children.
Hoffman’s departure from Kenmore Mercy closes a 21-year career with the hospital and Catholic Health. She began her professional career as an administrative resident at Kenmore Mercy Hospital in 1987. She served on Kenmore Mercy's administrative team for more than 10 years – first as Administrative Director of Quality Review Activities from 1988 to 1990 and later as Vice President of Professional Services from 1990 to 1999. Following the formation of Catholic Health, she was named Vice President of Professional Affairs for the system, and later President & CEO of Kenmore Mercy Hospital.
“Mary’s contributions during her career with Catholic Health, including her last five years as President and CEO of Kenmore Mercy Hospital, have been invaluable. She has led the positioning of Kenmore Mercy as an area leader in quality care. Throughout her career, Mary has been a great asset our entire organization,” McDonald said.
Among many other accomplishments during Hoffman’s tenure, Kenmore Mercy was recognized for three consecutive years for superior clinical excellence in knee and hip replacement surgery by HealthGrades and was named as one of the “Top 100 Hospitals - Performance Improvement Leaders in the Country” by Thomson Reuters.
Under Hoffman’s leadership, Kenmore Mercy was rated best for patient satisfaction in nearly every category among hospitals in the region, as well as against state and national benchmarks; named a Designated Stroke Center by the New York State Department of Health; and became the first Catholic Health hospital campus to become smoke-free.