Our Mission

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Catholic Health: Living Our Mission


As one of the largest health systems in Western New York, Catholic Health serves hundreds of thousands of patients across its network of hospitals, long-term and subacute care facilities, primary care centers, home care agencies, rehabilitation services, and diagnostic & treatment centers. Formed in 1998, Catholic Health's healing ministry dates back more than 165 years. The system includes Kenmore Mercy Hospital, Mercy Hospital of Buffalo, Mount St. Mary's Hospital, Sisters of Charity Hospital (Main Street Campus), and Sisters of Charity Hospital (St. Joseph Campus) as well as numerous other healthcare facilities.  

Holistic Care

Spiritual Care
"Since a Catholic health care institution is a community of healing and compassion, the care offered is not limited to the treatment of a disease or bodily ailment but embraces the physical, psychological, social, and spiritual dimensions of the human person...Therefore, a Catholic healthcare organization should provide pastoral care to minister to the spiritual needs of all those it serves."

-Ethical and Religious Directives for Catholic Healthcare Services

Catholic Health provides spiritual care services in all of its facilities including acute care, long-term care, and home care. 32 chaplains and three chaplain residents offer spiritual care to patients, families, associates, and the entire Catholic Health community. Our chaplains are board certified and are of all religious denominations in order to meet the needs of our diverse faith-based population. 

Palliative Care
Palliative care is specialized medical care for people with serious illnesses. It focuses on providing patients with relief from the symptoms and stress of illness and has as its goal to improve the quality of life for both the patient and the family. Palliative care is provided by a specially-trained team of doctors, nurses, and other healthcare providers who work together with the patient's doctors to provide an extra layer of support and help the patient understand their treatment options and goals. 

Clinical Pastoral Education
The Clinical Pastoral Education (CPE) Program at Sisters Hospital is the region's only clinical pastoral education program, an interfaith program where students learn to minister to people in crisis settings. Students minister in hospitals, nursing homes, and healthcare settings and also in colleges, prisons, workplace sites, and other community placements. CPE combines professional education and supervised ministry. It is this combined focus that helps maximize insight and growth from this experiential learning. 

Faith Community Nursing
While Catholic Health is grounded in the tradition and teachings of the Catholic Church, we also recognize that many faith traditions have a link in their beliefs to the health and care of the believer. Churches have always been places of healing and wholeness so it seems appropriate that Catholic Health initiated a Faith Community Nurse Program to work within existing church communities to train nurses to be health educators, counselors, and resources for members of their congregations. 

"Healthcare in the United States is marked by extraordinary change. Not only is there continuing change in clinical practice due to technological advances but the health care system in the United States is being challenged by both institutional and social factors as well...A contemporary understanding of the Catholic healthcare ministry must take into account the new challenges presented by transitions both in the Church and in American society."

-Preamble, Ethical and Religious Directives for Catholic Health Care Services

Whenever we are dealing with decisions or actions that affect human dignity or well-being, whenever we reflect on what we ought to do and who we ought to become as individuals and as organizations, we are in the realm of ethics. The world of healthcare is extremely complex and it is not easy to know what to do when a serious situation presents itself. At every level throughout Catholic Health, ethics committees assist physicians, nurses, families, patients, and healthcare leadership with complex clinical and business decisions, always in concert with the teachings of the Catholic Church.

Creating Healthy Communities

Community Needs Assessment

Community Benefit Report

Care for Earth: Green Initiatives

Global Mission

Founded in 1989 as Global Outreach, Global Health Volunteers, a not-for-profit organization, has recruited, trained, and sent teams of healthcare professionals to provincial villages and distressed urban areas in Latin America and the Caribbean to provide professional healthcare and health education to people with little or no access to these resources. It has served thousands of people through the dedicated work of hundreds of volunteers.

Catholic Health has sent numerous medical teams to Central and South America to assist our in-country partners in achieving their goal of developing healthier communities and help them move towards self-sustainability. 

Financial Assistance

Financial Assistance Policy

Helping Hands Fund for Associates

Home Care Patient Assistance Fund

Sacred Stories

Coming soon.

Request for Prayers

Coming soon.